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Rock Solid Plumbing & Heating LLC
Rock Solid Plumbing & Heating LLC : Plomberie et chauffage fiables, disponibles quand vous en avez besoin.
5(5 avis)
Plombier
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Rock Solid Plumbing & Heating LLC : Plomberie et chauffage fiables, disponibles quand vous en avez besoin.
Rock Solid Plumbing & Heating LLC, opérant depuis 552 W 58th Ave, Anchorage, AK 99518, est un spécialiste de la plomberie et du chauffage. Les avis louent des techniciens respectueux et compétents, ainsi qu'une communication claire et une disponibilité sur appel. Ils assurent l'installation, la réparation et l'entretien préventif des chaudières et des chauffe-eau, avec des techniciens tels que Kyle, Michael et David qui offrent un service fiable.
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Service d'urgence 24h/24 et 7j/7 pour les tuyaux gelés, absence de chaleur ou problèmes d'eau, avec des délais de réponse rapides.
Installation professionnelle de systèmes de chauffage efficaces, y compris des consultations pré-projet approfondies.
Entretien et inspections réguliers pour assurer des performances optimales et prévenir les pannes.
Identification et réparation d'infiltrations, de problèmes de vannes et d'autres problèmes de plomberie.
Solutions complètes pour les maisons et les entreprises, adaptées aux défis climatiques de l'Alaska.
Rock Solid sent out a couple of guys for a furnace and water heater install and they were both incredibly respectful and knowledgeable. Kyle in particular patiently walked through a series of questions I had before hand while communicating the logistics of time and space and access for the project. He provided his number and kept in contact with me through the install and even after was kind enough to take a call and review additional clarifications I had. The system works great and I really appreciate the service and interactions. Would utilize this company again in a heartbeat. Thanks RockSolid!
During a deep cold spell my water and heat lines froze and Rock Solid was the only company that answered my call. Michael came out on overtime and got the splits in the line repaired and gave me solid advice on steps to take going forward. The company was then able to get me back on the schedule just a couple days later so that he could come back and do a more thorough inspection and help figure out all the potential problems. They were a real life saver in a critical moment.
Would highly recommend this company. We had an issue with one of our valve pumps and didn't have heat to our upstairs. The technician Michael was prompt, kind, fixed the issue and made recommendations to better serve me as a customer.
David was knowledgeable and professional. In a short period of time he was able to identify the issue and fixed our water heater. We have never used this company before but definitely a positive experience. Thank you David!
I want to give a kudo to Rock Solid Plumbing & Heating company. On Black Friday, my senior tenant woke up to a cold house without heat, and I was out-of-town. Worried that my tenant might catch a cold, we immediately started to call different companies. Most of the companies either don't have anybody on-call or they never return my call (which is understandable given it is the day after Thanksgiving). Rock Solid picked up the phone, the guy on the phone was very professional and calm. He got us scheduled immediately. In an hour, Michael showed up to the house. He opened up the thermostat, there were two batteries in the thermostat, turned out it was out-of-battery. He instructed my tenant to switch out the battery and in a second, the heat came back on. Rock Solid didn't charge us or send us a bill afterward. I truly appreciate Rock Solid and Michael's help on Black Friday. Safe to say, this company earned our business onward. I will for sure book an appointment for a furnace tune up next year, and I recommend this company to other people as well! P.S: Rock solid please don't send me a bill after seeing if you forgot to charge me LOL.
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