SC
Sharonville Car Wash & Detail Center
Des décennies d'entretien automobile de confiance à Sharonville.
1.8(5 avis)
Lavage auto
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Des décennies d'entretien automobile de confiance à Sharonville.
Sharonville Car Wash & Detail Center est une station de lavage et de detailing automobile dans la région de Cincinnati, située au 11727 Lebanon Rd. Les clients notent que l'entreprise sert la communauté depuis des décennies et s'associe même à Eclipse Window Tinting pour un soin accru. Les avis soulignent un mélange d'expériences : une fiabilité de longue date pour certains clients, mais des préoccupations occasionnelles concernant la qualité et le service pour d'autres.
Aucune photo disponible
Forfait de lavage extérieur premium avec un nettoyage en profondeur, le nettoyage des jantes et un essuyage final pour une finition impeccable.
Nettoyage en profondeur de l'intérieur du véhicule, y compris l'aspiration, le traitement des garnitures et le polissage du tableau de bord pour un aspect frais.
Application de revêtements protecteurs et de cires pour protéger la peinture de votre véhicule contre les dommages environnementaux.
En partenariat avec Eclipse Window Tinting pour proposer une installation professionnelle de teinte des vitres, offrant une meilleure confidentialité et une protection UV.
Aspiration intérieure complète pour éliminer la saleté, les débris et la poussière des sols, des sièges et du coffre.
This is not my first time using this car wash, and unfortunately there is an issue almost every time. I chose the Work Plus package and paid $30 plus a $10 tip, but the job was poorly done. There was still dirt left in many areas, and the overall quality was below expectations. Additionally, I noticed that one of the staff members broke the plastic cover that holds the license plate. No one informed me about the damage. Even if it was accidental, it should have been communicated, and the license plate could have been dried more gently to avoid breaking the cover. Overall, this has been a disappointing and frustrating experience, especially since it has happened more than once.
We’ve been going to Sharonville Car Wash for literally longer than I can remember. My Dad used to bring his cars here when I was a little kid. We always drove out of our way, 40 minutes, to use them because they were the best. Not only did they do a good job, but they were friendly and professional, too! Because of this, my family still does the same thing! We have 4 cars and we always drove to this car wash. Oh, how times have changed. I took my Tahoe here last week and purchased a works wash. When I got my car back - it was honestly beyond disappointing. I actually had to spend 20-30 minutes cleaning my car after they did - & it honestly wasn’t even that dirty to begin with! Everything was literally soaking wet and they did a terrible job wiping things down; even the vacuuming was poorly done. This is not even mentioning how bad the wheels look. The icing on the cake - they scratched the tint on my back window. I immediately called my husband and told him. We called to speak with the manager or owner, & we couldn’t get ahold of the owner. The manager said they would look into it. They told us they wanted to watch the cameras - not sure what the point of that was - but we waited. We told them we had the receipt and everything. A week later, my husband calls again. He was told by the manager that the owner “doesn’t really care” and that they weren’t going to do anything about it. At this point, we asked to speak with the owner directly. We were finally able to speak with the owner. My husband told them how bad of a job they did cleaning, the scratched tint, and how often we come to them. The owner literally tried to blame it on us. He said that we must’ve closed something into the tailgate (literally impossible where it is - we would have to have our car PACKED, and we don’t do that) and that we scratched the tint. He acknowledged that they did a poor job cleaning (we have pictures) but said that we would not be getting reimbursed for the cleaning either. Pretty sad that the owner didn’t care how long we’ve been going there, the type of customers we are, or how much money we’ve spent there. He denied ever doing it & had the “not my problem” mentality. Posting this to say that we will never be back. This could’ve been a $100-$150 fix, and instead they blamed us and refused to be professional or have good customer service practices. Full transparency: they did offer us a free wash the next time we come in before we spoke with the owner. We will not be using that. Why would we go back somewhere that damaged our car and then doesn’t take ownership/responsibility? Buyer beware - if they cause any damage to your car, they will not help you.
I visited this car wash for the first time after always seeing how busy it gets, and now I understand why. They did a great job on my vehicle. There were a couple of minor blemishes, but with the amount of cars they move through, it’s clear they work hard to deliver consistent quality. I’ve heard this business has been around for over 30 years, and I truly hope it stays open forever, due to it being my new go to car wash. They also partner with Eclipse Window Tinting, which gave me confidence that my car was in safe hands and wouldn’t be scratched. Overall, it’s a reliable and trustworthy place to bring your vehicle. My only recommendation would be to consider modernizing the facility—upgrading the car wash equipment to keep up with newer car washes in the area, refreshing the interior, and updating the building and signage. Even exploring high-power touchless options could be a great addition and help the business stay ahead of the competition. Highly recommend!
I’ve been a customer here for 15 years. They have always done a fantastic job. The last 3 washes I’ve had here have been very disappointing. I had a dried up dribble of ice cream and candy smudges on my back seat. (Compliments of my grandchildren). They weren’t touched. I had dirt on my hood and rear view mirror that was missed by the car wash and missed again by the guy that does the final wipe down. I took care of all the spots with a wet wash cloth and it all came right off. My husband has had similar experiences with his car. Just to save you the trouble, don’t bother with the AI prepared auto response that pops up on your other reviews. No need to respond. I accept this is not the same car wash and I’m moving on.
Paid for the works plus just for my car to look barely touch. Spoke with manager on duty and got nothing but an attitude and then he floored it through the parking lot in my car. Don’t waste your money here… those are just some of the pics I took. 100% a waste of $29. I mean there is still dirt on the outside of my car too… did they even try?
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