UC
University Car Wash
University Car Wash : Café glacé et eau gratuits pour les clients à chaque visite.
1(5 avis)
Lavage auto
$$
University Car Wash : Café glacé et eau gratuits pour les clients à chaque visite.
University Car Wash, situé au 3124 Collinsworth St, Fort Worth, TX, propose des services de lavage et de réparation automobile. Les clients remarquent un avantage agréable : un café glacé et de l'eau gratuits lors de chaque visite. Les avis soulignent également des préoccupations concernant les odeurs dans les toilettes, la propreté intérieure, des problèmes de facturation et une qualité de service inégale, ce qui indique des opportunités d'amélioration tout en assurant l'entretien automobile.
Aucune photo disponible
Forfait de lavage de base comprenant le nettoyage extérieur, le rinçage et le séchage pour éliminer la saleté et la crasse.
Nettoyage en profondeur de l'intérieur du véhicule, y compris l'aspiration, l'essuyage des surfaces et le traitement de la sellerie.
Service complet alliant lavage extérieur et nettoyage intérieur en profondeur pour une remise à neuf complète.
Option de lavage rapide et efficace pour les clients pressés, avec un temps d'attente minimal.
Café glacé et eau gratuits offerts pour améliorer l'expérience client lors de vos visites.
The customer service here has steadily been declining over the years, it might time to find a new place to get my cars washed at. I was charged twice at one of my visits, the cashier was having trouble with the debit card machine and swiped my card twice, I later saw both charges on my card. I came back to talk about it, I wasn't upset or anything since I was going to get my car washed again either way, but the manager was very defensive and insisted that it's normal for the charge to appear that way and it would somehow fix itself in the coming days(This was weeks ago and both charges are still there, what a surprise). There is also nowhere to check their holiday hours, which is super inconvenient. It's obvious leadership here has become very content and doesn't feel like they have to maintain a high standard.
I don't know what it is, but they never seem to clean the interior well enough. This is like my second time, and it's always the same after the cleanup. Definitely not returning.
I’m not sure what I paid $30 for…. I had to go back and clean the whole interior myself
I enjoy visiting this car wash, particularly for the complimentary iced coffee and water, which adds a nice touch to the experience. However, I must express my concerns about the restroom facilities. Unfortunately, the restrooms consistently have a strong, unpleasant odor and are not maintained to a satisfactory standard. It’s disappointing to see that this aspect of the service does not align with the overall professionalism of the establishment. I would recommend addressing these cleanliness issues to enhance the customer experience. For now, I suggest visitors use the restroom before arriving. Thank you for your attention to this matter.
I just purchased this used car and since it was dirty I wanted it to look really clean so I paid $85 for their most detailed package plus another $85 for the interior. At first glance everything seemed fine but once I checked well I realized there were a lot of still dirty spots, the worst was the emergency brake and shifter that had still some kind of brown liquid. I honestly don't think the service I got is worth $170. Plus they told me to wait for about 3 hours for the car to be ready. After 4 hours I called them to ask if it was ready and they just told me "we will call you when it is ready" without any type of update. So I just waited and waited for about 6 hours, finally I just called them again and they said "sorry we forgot to call you". I w
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