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Made-to-order & pre-order

Sell it before you build it.

Take orders and payment up front for products you’ll make or ship later. Set your own lead time or launch date, keep your variations, and get paid the moment you ship.

See how it works

How it works

Three steps from listing to payout — on your timeline.

List it with a lead time or launch date

Mark a product as made-to-order and set how long it takes to make, or as a pre-order with the date it becomes available. Buyers see exactly when to expect it.

Buyers order and pay up front

Customers check out and pay at the time of order — even before stock exists. Their payment is held securely by Poyst, so you have committed demand before you build.

You make it, ship it, and get paid

Fulfil the order on your timeline. The moment you mark it shipped, your payout is released — no waiting for delivery confirmation.

Made to order

Build on request, ship on your schedule

Perfect for custom, handmade, or print-on-demand goods. Mark the product as made-to-order, set how long it takes to make, and let the lead time set the buyer’s expectations from the start.

  • Set a processing lead time (e.g. ships in 2–4 weeks)
  • Stock quantity is optional — built when ordered
  • Variations like size and colour work as normal
  • Payment held up front, released when you ship
Creating a made-to-order listing in the Poyst app 1
Creating a made-to-order listing in the Poyst app 2
Managing pre-orders and payouts in the Poyst app 1
Managing pre-orders and payouts in the Poyst app 2

Pre-order

Sell before launch and gauge real demand

Launching something new? Let customers reserve and pay before it’s available. You go into production with paid orders in hand and a clear launch date your buyers can see.

  • Set an availability / launch date buyers can see
  • No stock required — sell before inventory exists
  • A clear "Pre-order — ships {date}" badge everywhere
  • Funds held securely until you ship at launch

Why sell made-to-order on Poyst

The same secure checkout and payouts as every listing — tuned for products that ship later.

Get paid when you ship

Payment is captured up front and held securely, then released to you as soon as you mark the order shipped — not weeks later. It funds production without the 7-day hold limit of a regular card authorisation.

Variations still work

Sizes, colours, and other options work exactly like any physical listing. Buyers pick a variant; you fulfil to order.

Clear expectations build trust

A "Made to order — ships in 2–4 weeks" or "Pre-order — ships March 2026" badge sets the timeline on the listing, at checkout, and on the buyer’s order.

No stock required

Pre-orders sell before inventory exists, and made-to-order items don’t need a stock count. Set a number only if you want to cap how many orders you’ll take.

Same checkout, same fees

Nothing changes for the buyer experience or your pricing. Made-to-order and pre-order ride the same secure checkout as every other listing.

Buyer protection built in

Funds stay protected until you ship. If you cancel an order before fulfilment, the buyer is refunded cleanly and automatically.

Frequently asked questions

Start taking orders today

List a made-to-order or pre-order product in minutes. It’s free to list — you only pay when you sell.

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