Y

Yashonda Gasquevia Google

about 1 month ago

After being inconvenience by my usual dealership for state inspection and oil change. One call to 17th St. Automotive, I was told to pull up and took care of my services with no problem. A-1 customer service! Thank youuuu so much Karla and the crew, y'all are amazing!

S

Selena Betiongvia Google

about 1 month ago

Amazing experience at this auto shop! My problem was resolved easily and quickly; I got my car back the same day for a problem that I didn't think could be a quick fix. The staff are very friendly and communicate thoroughly. One staff member called me back to let me know of a cheaper solution he found but would have taken longer. I even was able to make a request to have a specific serpentine belt used for the replacement and they accommodated. I love the experience I had here and will definitely come back should I come across any other car problems in the future.

S

Suzanne Kvia Google

about 1 month ago

I love going to 17th Street and go to them for everything that doesn't require dealer service. They are always accommodating, friendly, fix everything right the first time and are absolutely transparent about what is going on and they make sure that I understand everything and what my options are. I am an older lady and it would be super easy for them to try to upsell or pull a fast one, but they don't. They are a responsible and ethical shop that has earned my appreciation and trust. Totally recommend.

V

VBTomvia Google

about 2 months ago

This will be a mixed review because I'm not very trusting of auto repair businesses so maybe they're the best thing since sliced bread but maybe not. #1 I want to acknowledge they have a great reputation-that's why I went to them- so that carries a lot of weight. I'm hoping that they've found a way to make money from state inspections without ripping people off. I took my jeep and car there for a state inspection, their inspection is comprehensive, if you want to buy a car this may be the place to take it, they go a lot deeper than do your lights work and are you steering components about to leave the chat. They let me know that my battery needed to be replaced, suspected it was bad, but it was nice to confirm. So I've changed my mind this won't be a mixed review, but I will say always beware of anyone who wants to sell you something you didn't ask for. Looking at the whole picture I believe this to be a good honest shop but stay on guard because things can change, I've seen it first-hand. For the state inspection they go over your vehicle with a fine-tooth comb, but everything they found on my car and jeep was valid. They documented everything and included pictures. I will end with this, no matter recommending repairs to your vehicle always review those recommendations carefully and ask questions if you don't understand something, if they get pushy or irritated from the questions that's a big red flag. But this shop seems good to me and I can recommend it right now, if you're reading this 2-3 years from now look at more recent reviews

M

Maribeth Kibbeyvia Google

3 months ago

I recently had my Virginia vehicle inspection and necessary repairs completed at 17th Street Automotive, and I couldn't be more pleased with the experience. From start to finish, everything was handled professionally and efficiently. The pricing was fair and transparent - the initial quote I received was accurate to within pennies of the final bill, which is something I truly appreciate. There were no surprise charges or hidden fees at the end. The turnaround time was reasonable, and what really stood out was the communication throughout the process. The team kept me informed every step of the way, so I always knew what was happening with my vehicle and when I could expect it back. It's refreshing to find an automotive shop that combines quality work with honest pricing and excellent customer service. I highly recommend 17th Street Automotive for anyone needing inspection services or repairs in the area. They've earned my trust and my future business.