1H
1st Heating and Cooling
Your trusted family-owned HVAC experts, delivering top-quality heating and cooling solutions with exceptional service.
5(5 reviews)
$$
home-services
heating-and-air-conditioning-hvac
contractors
Professional installation of high-efficiency furnaces, including custom modifications for older homes and upgrades to meet your needs.
Complete AC unit replacement with quality products, thorough workmanship, and options like three-ton systems for optimal cooling.
Expert troubleshooting and repair services for furnaces and ACs, with honest diagnostics and no unnecessary sales pitches.
Annual maintenance services to keep your systems running efficiently, including a free first-year plan for new installations.
Rapid response for HVAC emergencies, such as furnace failures in snowstorms, with same-day or next-day availability.
Your trusted family-owned HVAC experts, delivering top-quality heating and cooling solutions with exceptional service.
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1st Heating and Cooling is a family-owned HVAC contractor based in Waterford Township, MI, specializing in furnace and air conditioner installation, repair, and maintenance. With over 1,000 5-star reviews, we pride ourselves on honest communication, skilled craftsmanship, and attention to detail. Our team, including owner Ryan and technicians like Joe, Owan, and Jim, provides reliable service for residential needs, from emergency repairs in snowstorms to efficient upgrades. We use high-quality products and offer free first-year maintenance plans, ensuring your home stays comfortable year-round. Trust us for competitive pricing and customer-focused care.
Personalized in-home consultations with owner Ryan or technicians to provide detailed estimates and tailored solutions.
Had a great experience working with William when we were starting to learn about the Michigan HVAC world - we just moved up here from Florida! He was VERY knowledgeable, having done plenty of installations himself. Great people from initial call to quote to followup, clearly high quality products (ask em about the stainless steel!), and they care about getting the installation right. Thanks again William!
Austin was the technician who came out to look at my furnace, and he was extremely professional and knowledgeable. He took the time to properly troubleshoot and didn’t just give up when it wasn’t obvious. He tested everything thoroughly and was able to identify the issue without trying to sell me a new unit or push anything unnecessary. The part needed is currently on backorder (which is not their fault at all), but I really appreciated the effort he put in to get to the root of the problem. I’d definitely recommend calling these guys.
I cannot recommend 1st Heating and Cooling enough! I knew my 20 year old furnace was near death...I had received mailers from the company over the years, and for some reason saved them (there is a reason for everything!), so when my furnace started making sounds - that you know means the end...I called them out to inspect. The technician was polite and informative and confirmed in complete detail how the unit was in the process of failing. The tech left and within hours William came back out to review my needs and provide repair and replacement options. Beyond excellent competitive price for a great new unit. No sooner did he leave that evening the furnace seized up and failed. They were out the next day - install crew was Jim and Ben (both so kind!) in a SNOW STORM, on time and finished early. The were super polite, informative, clean up, and did not destroy my house - no marks on my walls no messed up floors and walked me through the finished job. I was back in heat in less than 24 hours and I was just so happy to have it all done so quick and painless - and I did NOT get ripped off, fed some crappy sales pitch for stuff I did not need or want, I did NOT get lied to and it was a genuine pleasure to pay that bill! They will be my HVAC company go forward! All the positive reviews are so legitimate - do not miss out. These are true skilled trades, and so worth giving your business to. This is the highest recommendation I can give, since we all know how hard it is to find this high level of care and service these days. Just wonderful, and thank you again 1st Heating and Cooling - you are THE BEST!
Jim and Cody were fantastic. They arrived when promised and installed our new furnace without any issues. Both gentlemen were very professional and respectful. Jim answered any and all questions I had without hesitation. 1st Heating and Cooling is an honest and reputable company that I'm so happy to have found. We will definitely keep using them. Thank you to everyone involved for the great service!!
1st heating and cooling replaced both my air conditioner and furnace and did an excellent job. There was very good communication along the way. I received notifications and they came at their scheduled appointment day. This is a company that listens to what you want and tries it's best to please you---I wanted upgrades on the furnace to 90.000 BTU High Efficiency and a Three Ton air conditioner. Ryan the owner personally came over and did the estimate and spend a lot of time with me. Joe, Owan and Cory were very trustworthy, no worries about having them finish the job when we were not at home. This company is always available to ask questions after the sale, they also have a maintenance plan which is free for the first year. My house is a little older but they were able to modify the furnace installation. Another important point is they were able to keep my chimney cap that I had just put in a few months prior, the other companies said they would put the pvc pipes straight through, these guys were able to modify it and it looks great. They are a small family owned company so if you are a home owner needing upgrades with your furnace and air conditioner don't hesitate to use them. For the quality of the products I received and workmanship from their crew, the price was reasonable. I did four estimates for my air and furnace and I made the right choice. They treat their customers right. Check out at my pictures. I should also add here they finished my job in one day and came out a few days after they were hired for the job. The crew of three knew what they were doing and did an excellent job. The quality of the work they did is a cut above the previous work I had done 20 years ago. They are thorough in their work and pay attention to details and listen to their customers. They are good at changing what they do on the fly. I was very impressed with them.
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