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A Royal Touch Pooch Parlour Ltd.
Expert grooming with a compassionate touch for dogs and cats in Calgary.
3.4
Business
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Expert grooming with a compassionate touch for dogs and cats in Calgary.
A Royal Touch Pooch Parlour Ltd. is a trusted pet grooming establishment in Calgary, specializing in professional grooming services for dogs and cats. With a focus on safety, comfort, and personalized care, the team provides tailored grooming experiences, including senior pet accommodations and breed-specific styling. Known for their attention to detail and gentle handling, they aim to leave pets looking beautiful and feeling happy. Located at 2103 Edmonton Trl, they serve pet owners seeking reliable and compassionate grooming solutions.
No photos available
Comprehensive grooming including bath, haircut, nail trimming, and ear cleaning tailored to breed standards or owner preferences.
Gentle grooming services for cats, including de-shedding, nail trims, and sanitary cuts, with options for anxious pets.
Specialized grooming for older pets with extra time and attention to ensure comfort and safety during the process.
Bath, blow-dry, nail trimming, and ear cleaning for pets needing maintenance between full grooms.
Personalized haircuts and styling based on owner requests, with consultations to achieve the desired look.
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Overall rating
Neo Rahman
I’m honestly shocked by how rude and unprofessional this pet grooming shop was on the phone. I called with a simple question and was met with attitude, impatience, and zero basic courtesy by a woman who said she was the manager. If this is how they treat potential customers over the phone, it seriously makes me worry about how they treat animals behind closed doors. A grooming shop should be calm, kind, and respectful — especially since we’re trusting them with our pets. This interaction gave me absolutely no confidence in their care or professionalism. I would never feel comfortable leaving my dog with people who can’t even manage a polite conversation. What makes this even more concerning is their reviews. I noticed that every time there’s a negative review, several overly positive reviews suddenly appear right after. That feels suspicious and raises even more red flags about transparency and honesty.
A S
Brought our cat here and they were able to groom her exactly how we wanted, giving us a very personable experience. They offered suggestions on what to do and let us come in to watch as we've had negative experiences with other groomers in the past. Would definitely recommend bringing your pets here!
Cheryl Wood
Our Lacey has been expertly and compassionately groomed by Sarah for over 9 years. Lacey always comes home silky soft and smelling fresh, eager to show off her refreshed self. So grateful to the Royal Touch team for pampering my dog and taking such good care of her. I’ve shared photos of her two most recent grooms.
Jordyn Hippe
I brought my 2 dogs in for a grooming and the service provided was AMAZING! Sarah the owner took amazing care of my two babies, all the staff were super accommodating and kind! My one dog is a senior and extra time was given to ensure her safety and comfort. You can tell that these women take pride in their work as my babies left beautiful and happy! Thank you to all staff for maintaining my trust and my dogs coats you are all amazing!
Alexandra McGraw
BEWARE! I’ve been a loyal client for almost 15 years, but no more. Ever since the owner Janette left it has gone downhill. The only decent groomer that works there is Sarah but she’s a 2 month wait to get an appt. They take half a day now to service your dog, and when you pick them up the haircut looks nothing like what you asked for. Also, if you have a lap dog don’t wear shorts to pick up because when they trim your dog’s nails, they become razor blades and will tear up your legs and your furniture. Just awful service all around. I’m waiting for my refund. For reference - First photo is what I asked for, second and third are the uneven, un-shapely small headed teddy bear-esq creature that I picked up. Last photo is what he looked like before they chopped him up for $100.
