Neo Rahman
I’m honestly shocked by how rude and unprofessional this pet grooming shop was on the phone. I called with a simple question and was met with attitude, impatience, and zero basic courtesy by a woman who said she was the manager. If this is how they treat potential customers over the phone, it seriously makes me worry about how they treat animals behind closed doors. A grooming shop should be calm, kind, and respectful — especially since we’re trusting them with our pets. This interaction gave me absolutely no confidence in their care or professionalism. I would never feel comfortable leaving my dog with people who can’t even manage a polite conversation. What makes this even more concerning is their reviews. I noticed that every time there’s a negative review, several overly positive reviews suddenly appear right after. That feels suspicious and raises even more red flags about transparency and honesty.
