Services Offered
Urgent Medical Care
Treatment for non-emergency conditions like infections, minor injuries, and illnesses with on-site doctors.
Diagnostic Services
Basic tests including blood pressure, temperature checks, and weight measurements to assess health status.
Appointment Coordination
Assistance with scheduling and walk-in services for timely access to medical professionals.
Member-Exclusive Care
Healthcare services tailored for Kaiser Permanente insurance members to ensure continuity of treatment.
Follow-Up Support
Guidance on post-visit care and referrals within the Kaiser network for comprehensive health management.
Reviews
1.8(5 reviews)
Rating Distribution
5
0
4
1
3
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2
1
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3
Q
Qualitra Brown
via Google
4 months ago
This place is absolutely awful. I called ahead to make an appointment. They said they didn’t accept appointments, but there was less than an hour wait to be seen by a doctor. 4 hours later, I haven’t been seen by a doctor, I’ve been in a waiting room with other sick patients, no one can provide an update, and they refuse to refund copayments so that I can leave. I without a doubt hate this place and can only go here due to Kaiser’s HMO insurance. Worst care ever.
J
JC Sonvia Google
8 months ago
Wife had an urgent care need and they got her in fast because they didn’t have a lot of people. But then they left us in a room for an HOUR and a HALF and forgot about us. Once I got someone’s attention they finally sent a doctor. The staff in there are truly smooth brained and don’t care about the patients. One of the WORST run Kaiser we been to.
P
P Nvia Google
8 months ago
How dystopian is it that I can’t just go to an urgent care and get treatment? Apparently I have to ‘be a member with Kaiser Permanente’ in order to be seen. Like what? Capitalism has gone too far, now medical centers turn people away because I don’t pay a membership fee or something. And the front desk lady was QUICK to ask me are you a member? Horrible experience on top of the fact I’m sick. This place is in the business of profit, not people.
J
Jahnay Robertsvia Google
9 months ago
Showed up at 6:30 for an ear infection. Took my copay, weight, blood pressure, temp immediately. Waited until 8p to be called to be seen by a doctor. It is 8:45p and I have yet to have further communication. I asked someone in the hall what the ETA is and she said another 30 min to an hour! So I have to wait over 3 hours to be seen for an ear infection??? This is ABSURD. I can’t even leave a full review because I HAVEN’T BEEN TREATED YET.
D
Darin Jamesvia Google
about 1 year ago
I had a scheduled appointment at the Medical Center on a Friday afternoon. All of the staff were friendly and professional. My appointment and doctor were on time, and I completed my procedure earlier than expected. I was somewhat frustrated that the KP app that I was encouraged to use was difficult to use at the Med Center. It may be that you have to log onto the KP wifi first. It also seems they have cut staffing as the reception desk on the 6th floor and cafeteria in the lobby were closed.
