Megan Blackburn
First, I want to say that Guiliana was very kind, professional, and punctual. Customer service was great. As a massage therapist myself for 15 years, I was really looking forward to some relief after our recent move left me feeling stiff and sore. I specifically requested extra focus on my neck and shoulders with medium-to-firm pressure (especially in those areas). Unfortunately, the pressure stayed more on the light-medium side and my neck was barely addressed at all. I kept expecting more focus there, but the session ended without that attention. I left feeling disappointed and still in need of relief, which means I’ll likely need to book another massage elsewhere. EDIT in response: I did not want deep pressure, which is why I opted to not add deep. I wanted medium-firm, but got light-medium. Of the 60 minutes on my "neck back and shoulders" there was barely any work done on my neck. You literally barely touched it. As i said, I'm a very experienced massage therapist and know what you did and did not do. One star removed for trying to gaslight me. I was trying to be nice but now I don't care anymore I'm not trying to compete, I was saying I'm a massage therapist to express that I know what I'm talking about. I was expecting you to do my neck at the end of the massage when I was face up, since it did not happen while I was face down, and you literally did my legs, then said the session was over. How would I know it was about to end? I am not watching a clock. I left feeling worse bc I was so annoyed. And yes everyone's medium is different, but your medium was a joke.
