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Molly Biresvia Google

23 days ago

Great service from Ivan and Damien! They cleaned my dryer vent quickly,they were polite, friendly and professional. In and out in less than 45 minutes. Would highly recommend using this company!

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Felicia Watkinsvia Google

about 2 months ago

Called Airflows to fix water dripping from my kitchen exhaust vent where a previous contractor did a horrible job. Airflow came out quickly assessed the problem and setup a quick date to return. When the repair day came they showed up on time and ran into other issues that the previous contractor did but were able to fix the issue and give us a great result. The techs were knowledgeable and efficient. I certainly appreciate that they were able to fix the issue for me so I no longer have water dripping on my stove. It was a small job and it so hard to find someone to do small repairs these days. Great work Airflow!!

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alexander smallvia Google

about 2 months ago

Rashad and Darrel came out to clean my dryer vent and install a new dryer cap. They did a tremendous job and exceeded my expectations! I really enjoyed them and I will definitely be using their services again in the future!

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Jonathan Lesnickvia Google

2 months ago

TL;DR Hired Airflows to install a high-pressure setup. Their tech walked on my non-load-bearing ceiling, cracked it, botched the install, left debris in the ceiling, never communicated internally, & management alternated between denial & blaming me. Final discovery: every duct connection on a high-pressure system was attached only w/ aluminum tape--no collars, no clamps, no screws--meaning everything could fly apart. Absolutely not a company I'd trust w/ anything involving safety, pressure, or basic workmanship. I wasn't planning to write a review, but then I climbed up to inspect the work & realized just how spectacularly bad it was. So here we are. I needed serious ventilation for a powerful shower--nothing off-the-shelf would cut it. After a lot of research, I sourced an in-line radon fan & duct silencer myself & hired Airflows to install them. I supplied the materials, they supplied "workmanship," which they told me was under warranty, but the materials were not. They were informed of all the model numbers weeks in advance & had ample time to research the specs to know how to install it. The technician who showed up was friendly, but apparently allergic to ladders. Instead of using one to reach my 15-foot ceiling, he climbed into the ceiling & walked around on flimsy, non-load-bearing metal studs like they were a dance floor. Predictably, cracks formed. I let it go at first because he was nice & I needed the ceiling patched anyway. He had to come back two weeks later because he forgot to attach the electrical cover on the radon fan, which was a fire hazard. Then things unraveled. A duct connection blew apart a week later & the vent was flapping in the ceiling void when the fan ran. I asked Matt about fixing it, & just replacing the current flex duct w/ a different kind & also mentioned the ceiling cracks--he said he'd talk to his manager. Then... silence. No returned calls. The techs arrived w/out any idea of the plan, quoted me even more than the previous quote that I declined, & told me the manager had to see the ceiling damage himself. The service manager came & looked at things, minimized all the damage & told me he'd have his boss call me later that day. The boss eventually called--& the conversation went from "concerned" to "accusatory" in record time. He suggested I could've made the ceiling damage myself, claimed his techs shouldn't have returned w/out charging me despite the workmanship warranty I was explicitly told I had, & said coming to look at the damage would cost me $295. He told me at least a 12 times that they record their phone calls which they can go back & listen to, to make sure they can verify what was said. He said he reviewed the recording & that there was no guarantee on workmanship. There absolutely was, I clarified that w/ Matthew on at least two occasions. When I asked him to send me the recording, he said he would not do that. I wonder why? I got an outside quote & informed him that it would be $300-$350 to fix the ceiling, expecting that to be the end of it. Then I went up into the ceiling myself and what I saw was astonishing. They had removed rigid ductwork but never bothered to take it out--just left everything lying up there. One reducer for the radon fan was perched on an electrical conduit fifteen feet above the ground, in a place only reachable by--yes--walking all over the ceiling again. & the real kicker: every single duct connection on this high-pressure system (capable of ~5" of positive or negative pressure) was "secured" w/nothing but aluminum tape. No collars inserted two inches deep. No stainless steel worm clamps. No screws to lock anything together. Just tape. On a system designed to work at high pressure. Airflows had all the product specs weeks beforeh&. They had every opportunity to install it correctly. They simply... didn't. Now I can't even close my ceiling because the ducts are likely to detach as soon as the fan runs. The flex duct wasn't even supported or strapped. These guys are amateurs not professionals.

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Liline Thoussaintvia Google

3 months ago

Rashad and Darryl did an excellent job fixing the airflow for my dryer in my apartment. They were professional, quick, and knowledgeable. They explained everything clearly, made sure the dryer was working safely and efficiently, and even put everything back exactly how it was when they finished. I noticed the improvement right away. I really appreciate their thoroughness and would definitely recommend them.