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adriana rodriguezvia Google

about 2 months ago

Noah was professional, friendly, and thorough during our inside and outside service. Alamo Pest Control was also very accommodating when I had to cancel twice last minute, which I truly appreciated. Excellent service from start to finish.

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Dan Mvia Google

2 months ago

Alamo did a great job of covering up the places where rodents got into my attic. I called Alamo about my problems and Gary, the estimator, came out the following day. He did an inspection of my home and supplied me with a drawing and estimate of the work that needed to be done. I thought the price of the work was very reasonable. Gary did an excellent job representing himself and Alamo. Jay, Martin and Emanuel came out to do the work. They did an excellent job! If you are having problems with unwanted critter's in your attic, I would highly recommend this company do the work.

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Peggy Osbornevia Google

2 months ago

Mr Dillard was on time and very respectful. He listened carefully to our experience and followed through on taking preventative steps. He quietly went about the business of protection for our home. We have had a great experience with Alamo!

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Marquet Norfleetvia Google

5 months ago

I recently ended service with them after many years. The service had become really bad. Technician performed rush jobs. Tried canceling service and they literally kept giving me the run around for over a month. Only to charge my account. Spoke to Jessica who did a lot of trying to sell us to stay with the company. Claiming that she would offer so many perks if we stay. Told her to let me discuss with family and call her back. Called back left messages no returned calls at all. Then when I was able to get in touch with her she claimed she left messages that were never on my voicemail nor any missed calls or emails? Keep in mind this is the same lady who gave me the run around for weeks just to cancel my service no returned calls prior; so I couldn’t honor anything she said. I’llTo sum it up the whole process and the lack of communication was really bad and the monthly charges and broken appointments and no shows piled up. I wouldn’t recommend to anyone else my mother encouraged us to transfer this service to our new home and we dropped a really reliable service for them and it was horrible day 1

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Dayna Swinfordvia Google

7 months ago

NO REFUND! Wow, this company canceled our service after discovering I filed a complaint with the better business bureau without me asking them to. My request was that they get rid of the bugs, like I initially paid for them to do. After wasting my, and my familys precious time- finding hiring, making an initial appointment, and the extra difficult time we had moving birds, dogs, cats, and babies to my sisters for the flea treatment that did not work, as a matter of fact the mites and fleas were worse after the technician left, not wearing protection, i’m sure that they brought some bugs with them. No doubt we never had a problem with cockroaches at all until recently .I told them to please help us out, we never got a response until we made a 1 strat google review, which leader changed to three stars because they were finally nice and responsive. Unfortunately, I work through the work week very hard and unable to get back to them right away now, so I’m guessing instead of doing what they were hired to do, they cancelled my service! Without me asking them to!!! INSTEAD OF GETTING RID OG THE BUGS…. we initially had the home treated for fleas, because I just wanted to make sure every trace of fleas were gone before they multiplied, ( oddly we have more fleas now, which I thought was strange, being just a day or two after the treatment was done we were noticing getting bit by fleas worse in the home then before the treatment) I continue vacuuming and cleaning, but I can’t help, but to wonder if the person that did the flea treatment may have brought some fleas with him to our home from his last job that we’re not initially there, we only had a few in the home. ( and he wasn’t wearing any protective covering over his clothes to do my house, which makes me think he did not have one on his clothes to do the house before him either which he did say was way worse than ours…It is so much trouble to have to get my family and pets evacuated. I was really hoping that this could have been worth us packing up and leaving for four hours. I cannot continue to do this over and over again in hopes that one time the treatment will work. I do realize that reviews can harm a business or make it better. Today the service manager is going to try to get us on his schedule to help us out. I’m really hoping this time we can get these pests taken care of… This is my original review: I will completely remove it completely once I see improvement on the actual bug problem. Do not sign a contract with this company. They will not treat your home when you need it done. We just signed on and was told our initial charge would be $159, and it needed up being $197, which at the time I didn’t mind paying because I was just willing to get it over with, and he was already there to treat my home for fleas in my yard for ants, Beatles spiders, and an assortment of bugs. It rained the night before and the day after and I have seen no improvement in our Pest situation since it was done June 12 I tried contacting this business several times to get my home treated again, as I was told when I was getting information about the businesses that anytime we need them they will be here. They kept playing tag with me saying they will get someone from scheduling to call me back, and when they didn’t, and I am dealing with these pests, I have pets and kids and a baby that are suffering now. I had texts coming from three different phone numbers that I had been trying to text all three of people who have been only helpful to get me to sign the contract, and manipulate me with excuses now have been ignoring me and then finally I get a text back with a long explanation of why they can’t come out because “the technician recommended” waiting 21 days!! many times of trying to contact this business while dealing with this discomfort of pests. I just want the bugs gone if I knew that I would have to wait 21 days after having an unsatisfactory experience I would never ever ever have used this company.