Alta Pest Control

Max was great. Very thorough. Finally found the dead squirrel in my attic. Unfortunately he wasn't assigned to my house until the 7-8th house visit. They Never put in one way door they promised. It took 3 visits to install the flashing lights (and was installed in wrong section of attic). Totally harassed by calls and messages to pay balance after only paid 80% when they said job was completed. It wasn't. Finally completed 2 months later (by Max). Scheduled multiple appointments by sending me email or text the night before they were coming. Never checked my availability! Nice people. But lousy job in my instance.

Manuel did an amazing job! I have been a little underwhelmed with Alta because I haven't been getting a call, email, or text about when my appointments are. But when I saw Manuel outside and explained that he was so apologetic and went above and beyond to help us out. He is the nicest, most polite, and thorough exterminator we've had. I definitely hope he's our regular guy from now on.

I can't stand lazy people. Those that come spray a little here and a little there and in 2 minutes they're done. That IS NOT THE CASE, with Nicholas from Alta Pest Control. First, this gentleman arrived on time. When he knock on my door, he already had on shoe covers to come into my house. In the past, I've had to request all others to put them on. Then he took the time to ask me if there were any specific critters I've seen in the house or any specific areas I believe needed more attention. Then, very methodically, he started spraying the entire house. He did not miss an inch. Seriously! It's the first time I've seen a pest control service person actually apply the spray to every inch of the baseboard around the house. He was more meticulous in the kitchen and the bathrooms. Needless to say, it took a lot more than the usual 2 minutes I've been use to. Then, he proceeded to do the yard.... Those, which came before him, would have been way gone by now. Nicholas approached the backyard with the same zeal he had done the inside. When he started the outside, I decided to heat some leftovers from last night and have it for lunch, which I did. Sat down and ate my lunch, and Nicholas was still finishing the back yard. Then, he came back and told me he had found a couple of wasps nests and he was going to remove them. When completely finished, he came back and gave me a complete report on the backyard; what he found, how he treated it, and how we need to follow-up. Of all the pest control services I used in all the houses I've had throughout the years, this is the first service in which I truly feel cared and provided the service that every paying customer should expect and receive. From now on, and as long as Nicholas is working for Alta Pest Control services, I will be their loyal customer. Highly recommend!

Jermaine from Alta Pest Control was absolutely top notch! He arrived right on time, was very professional, and took the time to explain everything he was doing. He did a thorough treatment by treating all the problem areas with care, and made sure every concern I had was addressed. What really stood out was his attention to detail. He went above and beyond to make sure the service was done right the first time. It’s rare to come across someone who takes such pride in their work — Jermaine is definitely one of those people. I highly recommend Alta Pest Control, especially if you can get Jermaine to handle your service. Excellent job all around! Thank you Jermaine for taking care of our home here in Schertz.

Alta Pest Control came today to do a routine check and exterior treatment. Super personable! And he cleaned off the cobwebs upstairs. Thanks for a great customer experience!