Altitude Trampoline Park Gastonia

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Crystal Brownvia Google

6 months ago

Great place great atmosphere great food really enjoy bringing my kids here on the weekend always fun for the family and gives the kids something to do while the parents can relax employees always willing to help

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Stephanie Svia Google

7 months ago

We had a good time! The facility is decent, but definitely overpriced. The size of it does not justify the $23 entry, especially when most attractions are down aside from the trampolines themselves. Everything is sticky and dingy looking, I think this place largely owes its success to having 0 local competitors

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Jonah Rosenthalvia Google

9 months ago

Today’s staff was nice. Membership decent value for the money. I have the old membership rate of only 10 bucks per month. Video Games area is too expensive, if lowered pricing more people would play, that area is usually empty. Seems like they have made some changes to the inside recently to make things a little bit nicer and more areas available & not blocked off.

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Donna Bassvia Google

12 months ago

We have a membership here simply because it’s close to my church and we have a 50 min drive home so I want to give the kids some time to run their energy out. They get 2 stars because the kids do get their energy out but…. So many of their things are broken or blocked off. The staff is constantly blowing whistles yelling at the kids to not run. My son got banned from the dodge ball court for a day because a smaller kid ran in front of where he threw the ball. It was a complete accident. They have removed all the comfort chairs that we used to get to sit in and relax while our kids bounced. Then today I come in looking forward to using the massage chair and they moved it down stairs. I cannot sit down there because then I can’t keep an eye on my kids. So I’m forced to sit on a hard spot by the trampoline slide which has a board that is coming off and pinch’s my legs. The bathrooms are always a mess and one of the workers went in when I did and she asked if I smelled something and I said yes she found a stall with dirty toilet paper on the floor she just backed up and went to a different stall. Then I was approached by multiple staff asking me to leave them a good review. When asked why they feel they should get a good review they looked blankly at me and said I get $5 for every 5 star review. I feel my kids should be able to have access to water while jumping because they could get to dehydrated because they don’t want to go all the way down to the cubby’s to get a drink. All in all I feel this place could use some serious upgrades and they need to bring back the seating up stairs.

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Jonah Rosenthalvia Google

about 1 year ago

Been paying monthly membership here for years, always only have access to half the facility, always have things blocked off or just broken, caution tape all over the place literally in half of the inside today. Place is so dirty. No staff to be found on many days or they are found and they are lazing around somewhere not doing squat including the management. Snack bar up front is always out of the already limited items that they have for snacks and drinks. Boys bathroom has one stall that does not have a door on it and is also the one with a baby changing station, has been this way for over 2 years and is ridiculous when it is a place for kids. Bathroom never has toilet paper or paper towels and if you tell staffing anything they just look at you like you disturbed them. Basically no places and zero chairs for parents to sit at all. This place could be so much better with minimal effort & investment by management and ownership. Whoever is running this place, management, ownership really needs to take a look at how many complaints occur at this place that both affect safety of the kids as well as just customer service and their own profits. Been to many other trampoline parks including other Altitude locations and this one is by far the worst. Unfortunately there are not any other local options.