AF
American Family Care Greystone
American Family Care Greystone: Compassionate, efficient care when it's needed most
4.4
Doctor
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American Family Care Greystone: Compassionate, efficient care when it's needed most
American Family Care Greystone in Birmingham offers convenient care at 5410 US-280. Patients praise Dr. Benton for knowledge, thorough exams, and a compassionate, attentive bedside manner. Malika the nurse is described as patient and kind, enhancing comfort during visits. Online check-in helps patients be seen promptly, with many visits wrapped up efficiently; a few reviews note longer waits.
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Prompt treatment for non-emergency illnesses and injuries, including colds, flu, infections, and minor injuries, with minimal wait times.
On-site medical lab services for diagnostics such as COVID-19, flu, blood tests, and other screenings to support accurate treatment.
Convenient appointment scheduling and check-in via our website to reduce wait times and streamline your visit.
Comprehensive exams and consultations to address health concerns and support ongoing wellness, with attentive and thorough care.
Minor medical procedures including steroid shots, breathing treatments, and vaccinations administered by skilled professionals.
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Overall rating
Johnnetta Jarrett
My visit ran smoothly. I checked in online and showed up at my appointment time. They had me in and out within the hour. They were very courteous and the doctor on duty was accommodating.
Charlotte Meadows
Had an 11 am appt and left at 2 pm. Extraordinary long wait. Doctor did not want to take the time to listen to my history. AFC advertises that they are willing to be a PCP as well as urgent care. This is not true. Unwilling to write an Rx for ADHD (controlled substance) for more than 30 days. This practice cannot be a PCP and expect an employee to take 3-4 hours once a month to get a Rx written.
RSlaton Spunk
I always have a good experience at the Greystone location. Dr. Benton is so kind, knowledgeable and professional and has excellent bedside manner. She saw my 10 year old daughter and even she was comfortable. I made my appointment online and was seeing very quickly when I arrived. Entire visit took about 30 minutes!
BobbyGwinda Abernathy
After 3 interactions with Teledoc beginning 12/22/25 I have finally started feeling much better since my visit with Dr. Benton!! She is literally a lifesaver. Her staff is compassionate and friendly. I arrived at 2:45 without an appointment and was tested for Covid, Flu A & B, received negative test results, given a steroid shot, and a breathing treatment, leaving at 3:48!! Thank you so much for the immediate and thorough care! Gwinda
FELICIA PINKSTON
I had an excellent experience with Dr. Pincham Benton at America Family Care. Dr. Benton is extremely knowledgeable, professional, and thorough. She truly listens to all of my concerns and takes the time to perform a complete and thoughtful examination. Once again, she eased my mind and helped get me back on a healthy journey. It’s rare to find a provider who is both compassionate and attentive, and Dr. Benton consistently delivers that level of care. I highly recommend her to anyone looking for exceptional medical care. I would also like to recognize Malika, the nurse who checked my vitals and drew my blood. She was patient, kind, and genuinely caring, which made the entire experience even more comfortable. The compassion and professionalism shown by both Dr. Benton and Malika made me feel truly cared for. I highly recommend this office for exceptional medical care.
