Robert
Several things done poorly 1. Mgr(overseeing the workers never showed up during the installation) to check on things other than phone calls from workers. Also missed one meeting and I got several texts of meetings I didn’t have. 2. When the old furnace was removed, I could see there was black mold on the wood base and on some of the drywall(old AC condensation was not draining properly from years past). Workers would have installed the new furnace on top of the existing black mold, had I not stopped them. I don’t expect them to fix the black mold, but they should have insisted that I fix this before continuing. 3. The sheet metal air intake was built the wrong size and wouldn’t fit. Had to have a new one made. 4. On initial start of furnace, no heat was coming out of the vents. This furnace is heated by hot water moving thru pipes in the hvac. I read warnings on the front of the hvac, saying “you must purge the water lines of air, before turning on the heat, not doing so can burn out the water pump”. I told the workers and pointed to the valve in the furnace and said a hose probably needs to be connected here and the valve then opened to purge the air. This worked. 4. The earthquake straps around the water heater are affixed to only drywall(with drywall anchors), not affixed to studs. One already came out of the wall. 5. City inspector found that the metal venting above the water heater was offset from the vent opening on the water heater. Overall, pretty bad experience.
