Fernanda Fonseca (Fern)
I have used this place many years ago with my previous dog. Now I have a new puppy and desperately need care on the days that we work. Facility has very strict vaccination and fecal test policies, which I appreciate. It took me 2 months to get all the requirements met to be able to qualify for an "assessment visit " . Finally got a call back and talked to a front desk person only to find out that they won't even consider evaluating my puppy. He's a 9 months old and has expressed some reluctant behaviors ( growling) when getting food taken away from him . I'm working with a trainer and he's consistent with the "drop" command as long as you are able to offer him a treat as a reward. I only need to use them for daycare so no feeding would be involved. They refused to even evaluate him because of that. I'm very frustrated because I spent 2 months getting all the records they requested when I could have been looking for a place that can accommodate his needs while he's in training. The information of behaviors that can immediately disqualify dogs from being considered should be clearly displayed on their website so people don't waste their time getting the long list of vaccines and fecal records only to find out they can't enroll their pup.
