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violet simentalvia Google

3 months ago

My wife and I visited this store on December 14th around 2 PM. We’ve been here many times before and usually have a positive experience. Most of the staff on this visit were friendly, welcoming, and checked in to see if we were finding what we needed. However, one interaction made the visit extremely uncomfortable. While we were browsing the vintage GI Joe figurines and video game discs—a category we specifically collect and often purchase from antique stores—an older woman stood so close to us the entire time that I could have taken a step sideways and bumped into her. At first, we assumed she was another customer looking at the same items. But as we moved along the display, she continued to stay within inches of us, repeatedly stepping closer rather than giving space. We became worried she was a strange person who was wandering the store and almost told a staff member. The situation became more strange when my wife moved to a different section of the store, and the woman silently followed her, continuing to browse the same displays without saying anything. This felt unsettling. It wasn’t until an employee approached her and asked for keys to a display case that we realized she was actually working there. The fact that she appeared to be pretending to browse merchandise while closely trailing customers—without explanation or communication—was deeply uncomfortable. We are adults (28 and 26) who were behaving respectfully. If we were loud middle schoolers I would understand a little more. We understand loss prevention is part of retail, but this approach felt inappropriate and unsettling rather than professional. Clear communication or visible staff presence would have been far preferable to silent, close following. We’ve enjoyed this store in the past, but this experience left us reluctant to return unless staff interactions become more transparent and respectful of personal space.

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Matthew Johnsonvia Google

6 months ago

I've bought a number of things there including books tool boxes and knick knacks. The staff are very friendly and the noise level is quiet enough you can hear yourself talk. If they don't have something you're looking for ask and see if they can locate something.

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jim buddevia Google

over 1 year ago

Stopped by during one of our days in Reno/Tahoe. Lots of variety of things. One booth just full of knives, swords, and the like, right up my alley. Take your time there's a lot to look at. Nice folks behind the counter, willing to get stuff out for a closer look. Check it out if you like cool things

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Jarret Orcuttvia Google

about 2 years ago

Antiques & Treasures ROCK! is an enchanting paradise for collectors and treasure hunters alike, made even more exceptional by the kindness, helpfulness, and knowledge of the store's curators. This store boasts a truly astounding array of antiques and collectibles, ensuring that you'll find something captivating around every corner. The staggering diversity of items is a testament to the passion and dedication of the store's curators, who have a wealth of expertise in their field. As you step through the doors of Antiques & Treasures ROCK!, be prepared to be amazed by the hidden gems waiting to be discovered. The curators are always eager to share their knowledge and assist in any way possible, creating a warm and welcoming atmosphere for visitors. From vintage furniture and decor to rare memorabilia and unique collectibles, the store caters to a wide range of tastes and interests. You won't leave this store empty-handed, as the extensive selection guarantees there's something for everyone. Whether you're an avid collector or simply browsing, the store's curators are there to help you find the perfect piece to fall in love with. Given the incredible assortment of items on display, it's wise to allocate a couple of hours to fully immerse yourself in the experience. Take your time exploring each nook and cranny, and don't hesitate to engage with the friendly and knowledgeable staff. They are always on hand to answer questions, provide insights into the store's fascinating collection, and even share stories behind the treasures. In summary, Antiques & Treasures ROCK! offers a mesmerizing journey through a world of stunning antiques and collectibles, made even more memorable by the kind and knowledgeable curators. Be prepared to spend hours browsing and unearthing hidden gems, as you revel in the store's unforgettable atmosphere and unparalleled selection.

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john Thompsonvia Google

over 4 years ago

Very friendly staff. They have some amazing antiques! There is a wide variety of books available at really good prices. Lots of older jewelry. Some nice paintings and prints. Quite a few older toys are there and in good shape.