Anytime Fitness

Name: Anytime Fitness
Address: 50 West Liberty Street, Reno, NV, 89501, US
Telephone: (775) 473-4040
Price range: $$
Rating: 3.2

Anytime Fitness: Reno's refreshed gym with new equipment and responsive service

3.2(5 reviews)

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About

Anytime Fitness, located at 50 W Liberty St, Reno, NV 89501, USA, is a gym and fitness center offering a range of equipment and space to work out. Reviews highlight a revitalized facility with new equipment and cleaner bathrooms, along with prompt management responses to membership requests. Some patrons praise the open workout area and variety of equipment, while others report staffing and access challenges. It remains a convenient fitness option in Reno.

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Location

50 W Liberty St, Reno, NV 89501, USA

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Information

50 West Liberty Street

Reno, NV, 89501

(775) 473-4040 www.anytimefitness.com/locations/reno-nevada-4271/

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Claim Anytime Fitness to manage your storefront, respond to reviews, and receive customer leads.

Services

24/7 Gym Access

Work out anytime with secure key fob entry, offering flexibility for busy schedules.

Strength and Cardio Equipment

Access a variety of modern machines, free weights, and cardio stations for full-body workouts.

Personal Training

Get customized fitness plans and one-on-one coaching from certified trainers to maximize results.

Group Fitness Classes

Join energizing classes for all levels, fostering community and motivation in a group setting.

Locker Rooms and Showers

Use clean, well-maintained facilities with amenities for pre- and post-workout convenience.

Membership Management

Receive support for sign-ups, cancellations, and account inquiries with responsive customer service.

3.20 · 5 reviews

Overall rating

Iain Crawford

via Google

· 8 months ago

Nice gym, has a decent sized open space to workout and a good selection of equipment. Pretty clean bathrooms as well.

Phil T

via Google

· 9 months ago

New management/employees have completely revitalized this place. Awesome gym, awesome location. New equipment, repairing things that boke (bathroom handle, faucet). There was a stretch the last year or two where things went downhill, but the last 6 months or so have been fantastic. Greatly appreciate the effort - it does not go unnoticed!

Christy Turner

via Google

· 9 months ago

Okay gym, if a little small. The customer service is really bad though. I ran into a situation where my key fob to open the door broke, and I contacted the company to get a replacement. A manager named Troy got back to me after about a week and a half and listed some days and times I could come by for a new fob. I told him when I was planning to stop by. I showed up during hours when he specifically said he would be there, and no one was in the office. This happened on two separate days. My other efforts to contact anyone else at the company have gone unanswered — I’ve tried by phone, email, and Facebook business chat. Just really bad customer service.

Latrice Burston

via Google

· 1 year ago

I wanted to quickly share a review. Unfortunately, I don't use the gym membership and finally got around to requesting the membership to be cancelled. I emailed the club and recieved a response probably within ten minutes from the general manager, acknowledging the request. Within the hour I received another emailed processing the request. Again, I haven't been to the gym in a while over two years. However, the prompt response from the management was a pleasant surprise. Thank you for the outstanding customer service.

CΛLVIN

via Google

· 2 years ago

Im updating my review to warn anyone about this location and its terrible management. I am currently fighting to cancel my membership and switch gyms. "Due to staffing issues" the posted hours on the gym are NOT staffed. The reduced staffing hours are ALSO not staffed! Good luck trying to find someone to cancel a membership that they require you to come in for, but wont be present for. All of my texts, emails, and voicemails have been left unanswered, including my intent to cancel. Eventually I had to revoke authorization for Anytime Fitness auto-withdraw from my bank. When they realized they aren't getting my membership dues anymore, suddenly they were able to respond to me with a non-payment text, and I was finally able to speak with someone. They of course don't have any emails or texts of my intent to cancel, but I have screenshots of everything. As of now, I'm still trying to cancel, and I'm not sure if I will have to escalate this issue legally or not, but I will update about my experience. ---- Original review: ---- Used to be a great gym. Now it's going downhill quickly. They never have equipment wipes, and post excuses about supply issues instead of switching suppliers. Water fountains are constantly broken and spilling water all over the carpets. Equipment details like carabineers are janky. They recently moved all of the equipment and free weights in the most bizarre way, impeding traffic through the gym and limiting space between benches. Leaving bolts sticking up through the floor where equipment used to be. The fob entry system is constantly broken. No one is ever at the gym even during the posted office hours, and no one ever responds to calls or texts. Do better, AF.

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