AC
Apple City Creek Center
Apple City Creek Center: Helpful Apple experts ready to assist with your tech.
2.8
Electronics Store
$$$
Apple City Creek Center: Helpful Apple experts ready to assist with your tech.
Apple City Creek Center, located at 50 S Main St, Salt Lake City, UT 84101, is an Apple Store offering the brand's products and services. Reviews describe a clean, well-organized store with helpful, knowledgeable staff, though some experiences note long wait times, uneven service, and occasional concerns about hours or policy.
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Browse and purchase the latest Apple devices including iPhones, MacBooks, iPads, Apple Watches, and accessories with hands-on demonstrations.
Expert diagnostics, screen replacements, battery services, and hardware repairs performed by certified Apple technicians.
Personalized help with device activation, data transfer, software installation, and customization to get you started quickly.
Eco-friendly options to trade in your old Apple devices for credit or responsibly recycle electronic waste.
Free sessions on using Apple products, creative apps, photography, and productivity tools to enhance your skills.
Consultation and support for businesses integrating Apple products into their workflows with bulk purchasing options.
Claim Apple City Creek Center to update business info, respond to reviews, and access analytics.
Overall rating
khloe kakunes
John was incredible helpful! I had broken my phone earlier in the day, and he made a stressful situation much better. He was fast and made the process of getting a new phone as easy as possible. I really appreciated his help
Tomie Zeta
Helpful knowledgeable staff. You will almost always have to wait for 1 or 2 hours. I have never not had to wait even at the least busy seeming times. It's an apple store, clean well put together stuff. Not sure I have any critiques other than the wait time and the prices but that is apple for you. There is no guarantee even with an appointment you won't wait.
Riley
I had gone into the store to pick up an order. I was looking at things around the store. I hadn’t walked up to any employee because it had looked like the employees might have been having a meeting because they were all standing in the middle of the store talking. Customers would come in and they’d walk over and help them but nobody would come over to help me. At first I didn’t go up to them because I was just looking around but then I didn’t go up to them because i wanted to see how long it would take for them to come up to me. They had helped 5-6 people and walked past me before I asked for assistance. I’ve heard Apple employees are told to not assist people who look like they won’t buy anything. I’m a little younger and have a more alternative style. I know I wouldn’t be wasting their time by them coming up to ask me if I needed assistance because they were standing there talking and many of them had broken off to help other customers. It is very unprofessional for them to ignore people who come in whether they are going to buy something or not. It would have looked more professional if there was nobody else in the floor than those who were assisting customers but there were at least 8 employees on the floor and 5 of them were standing around talking.
33 Football player
Don’t buy the belkin screen protector got one for $50 with the promise of a lifetime warranty seemed like a good deal, the screen protector cracked within the firsts month reached out to belkin terrible customer service making it impossible to get a replacement
Review Cat
Arrived at 8:40pm—Waze showed the store closing at 9pm. The door was unlocked, so I stepped in just to drop off an old iPad for recycling. No credit needed, just wanted to dispose of it properly. Instead of a quick "Hey, we're actually closed, but let me take that for you," I got "we're closed" repeated at me until I left. Felt less like a customer service interaction and more like being turned away by a bouncer. When I asked what time they close tomorrow so I could plan my return trip, the response was again "we're closed"—I had to clarify that I meant tomorrow. They were so focused on getting me out the door that they couldn't process a simple question. I was able to mention that their hours on Waze were wrong, but that was about all I could get in. The whole interaction would have taken 30 seconds if they'd just accepted the iPad. Instead, I now have to make another trip just to do the responsible thing with e-waste. If your posted hours are wrong online, fix them. And if someone walks in with a quick request, a little flexibility and basic attentiveness go a long way.
