Joshua
I want to take a second to thank this Best Buy’s Geek Squad team. I originally stopped by in need of help with my Dyson V15 Detect vacuum that ended up mechanically having issues. There was a slight confusion/issue with the protection plan I had and the vacuum model I ended up giving them for service. And yet, Casper & Geraldo were able and willing to assure me that despite my situation, it was not impossible to coarse correct and ultimately take care of me the way you did. I am undoubtedly thankful and appreciative with how my situation was professionally handled, because I know it could’ve have been handled completely differently. Thank you for your patience and understanding. God Bless.






