AU
Apple University Village
Apple University Village: Fast, friendly Apple shopping in Seattle.
3.2
Electronics Store
$$$
Apple University Village: Fast, friendly Apple shopping in Seattle.
Apple University Village in Seattle is an Apple store location where customers praise fast, knowledgeable, and proactive sales assistance, exemplified by staff such as Spencer and Nathaniel. Some reviews note moments of courtesy concerns and suggest ongoing staff training. The store also references Apple Support experiences alongside product-related feedback.
No photos available
Purchase the latest Apple devices, including iPhones, MacBooks, iPads, Apple Watches, and accessories, with expert guidance.
Get assistance with device setup, troubleshooting, and software issues from trained Apple specialists.
Receive one-on-one consultations to find the perfect Apple products tailored to your needs and lifestyle.
Experience hands-on demos of new Apple releases and features in our spacious store environment.
Browse a wide range of Apple-certified cases, chargers, headphones, and other accessories for enhanced functionality.
Claim Apple University Village to update business info, respond to reviews, and access analytics.
Overall rating
Farhad F. Hasanov
Some members of the staff should demonstrate more modesty and courtesy. If a customer does not fully understand something or feels disadvantaged for any reason, the proper approach is to explain the situation calmly and politely and reassure them that this is not the case. Unfortunately, in this situation, the opposite was demonstrated, which gave the impression that the concern was simply ignored. It also appeared that a significant portion of time was spent on personal conversations. While human interaction is important, there should be a balance, and professional responsibilities and respect for customers should not be overlooked. I believe additional staff training would be appropriate and beneficial. Best of luck.
Sienna Hartvigson
Huge thank you to Spencer and Nathaniel. I’m leaving this review in hopes that whoever their manager / supervisor is sees this and recognizes them! Those young gentlemen were no gimmicks, straightforward, so knowledgeable, fast and proactive to help. I was impressed and overjoyed by their service despite iPhone troubles (which are never fun). They made slapping my card down for a new one that much easier. Thanks guys!
Jane Jin
Pre Christmas shopping, took less then 5 minutes to get what we planned to have home. Spacious place, friendly professional sales service person.
Сусанна Цуман
I bought thе case from the Apple online store thinking it would last, but it didn’t even make it two months. The material started wearing off so quickly, the edges look completely messed up, and honestly, the whole thing now looks cheap and worn-out. I reached out to Apple Support hoping they could help or at least offer an exchange, but the response was really disappointing — basically, “we can’t do anything.” For the price, this is just not okay. I expected way better quality and customer service from Apple. Really unhappy with this purchase and wouldn’t recommend this case at all.
David
Really nice looking Apple Store. Better here than at the New York flagship when a product releases, lest you expressly wish to pee your pants multiple times due to the long wait. They also have an acceptable washroom in the basement that is 4/5.
