Eli Miller
I had a cracked phone screen. The manufacturer offered me two options. I could send in my phone for repairs or I could visit uBreakiFix. They would have repaired my device for $270 but the advertised turnaround time was 5 to 10 days. I was able to walk-in at uBreakiFix and have my device repaired within two hours from the moment I stepped in. uBreakiFix did cost more (they charged $330) but I was happy to pay the $60 difference to get my device back on the same day. The folks I interacted with in-person were polite and professional. Overall it was a very straightforward experience.






