Macie Vega
My experience with Ashley Lay as a listing agent was disappointing. There were repeated administrative mistakes, including using the wrong name on paperwork and a check sent to the wrong address. She complained rudely about having to fix her OWN mistakes, and went against our very direct and clear instructions. She frequently delivered negative or discouraging commentary about the home and pushed for costly services from her own contacts (home staging, her housecleaner, her contractor). All of her suggestions were way overpriced and unnecessary for our price point, yet she would threaten us that the home COULD NOT sell without it (it did sell). Communication was not supportive, and she declined to hold open houses or seller showings. She called less than a week after the listing was active and pushed us to hire her contacts or drop the price, attempting to make us panic very early in the process. While my home did sell quickly (we priced to sell!), the overall process felt disorganized and unnecessarily stressful. I would not work with this agent again.
