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Ashley Outlet
Ashley Outlet: Friendly staff, great deals on Memphis furniture.
4.2
Retail Store
$$
Ashley Outlet: Friendly staff, great deals on Memphis furniture.
Ashley Outlet at 5246 Summer Ave in Memphis offers furniture and home goods with attentive service. Customers praise staff like Kelby and Jessica for trusted guidance, finding ideal pieces, and explaining options. Several reviews mention on-time delivery and affordable prices, while one notes difficulty resolving a damaged-delivery issue—highlighting the importance of reliable support.
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Wide selection of sofas, recliners, dining sets, and more at discounted outlet prices.
Knowledgeable staff provide expert guidance to help you choose the perfect furniture for your needs.
Reliable delivery with on-time service and setup assistance for your purchased items.
Assistance with placing orders for items not available in-store through our website.
Flexible payment plans to make quality furniture accessible for all budgets.
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Overall rating
Whitney Bowens
The service in the store wasn't terrible, as long as they know you are spending money. However, things change once you run into a problem (them delivering damaged furniture). Then, nobody seems to be able to help & customer service goes down the drain. It was bad business all across the board from the store to the warehouse/delivery drivers to the customer support reps. Ashley's did a terrible job handling this situation & I had no help from the store when it came to a resolve.
Mark Bell
If you happen to be shopping for furniture, ypu would be remissed if you didn't go by this place. Additionally, you must ask for a young man named Kelby. This young man was so helpful, knowledgeable and polite. Very respectful young man. He helped me pick out the perfect recliner for my mom. This recliner original price was over $1100.00 and I was able to get it for more than 50% off.
Krystal Bean
I had a great experience from the time I walked through the door til the time I left. The item I wanted wasn’t available in store but I was assisted with placing the order for the item on line. The agent was patient and very helpful. All around great experience!!
Anne Klausner
I entered the Ashley store in Memphis and was greeted by Jessica. After telling her what I was looking for, she guided me to the furniture which fit my needs and fully explained each piece. I was able to quickly choose a beautiful sofa sleeper. The dining tables which I liked however came with chairs which I did not like. Jessica immediately searched for items not on display and we found a beautiful table & chair set all at affordable prices. Jessica is great! She is professional, friendly and familiar with all the Ashley stock. I can't wait till my furniture arrives
John Tanzella
The staff at Ashley were very polite and helpful! They explained the process very well! Delivery was on time and the workers were polite and explained funcition of chair!! I was very happy with all aspects of the transaction!! I would gladly recommend them to anyone looking for furniture!!
