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R Di Wuvia Google

about 2 months ago

I had a wonderful experience!! The lady doing my test was so sweet, encouraging, empathetic and kind and congratulated me when I passed!! They were upfront and kept you updated if things were running a bit behind which is totally understandable, and the receptionist kindly informed me what the next steps are once I passed. She was also so nice and engaging!! I am SO grateful this experience has redeemed my faith in humanity!! I choose this company after very negative experience with a toxic, abusive, power-tripping instructor at ATX Driving School on N Lamar Blvd. Thanks again and I highly recommend the Round Rock location!!

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Stacy Nguyenvia Google

2 months ago

Worst driving school experience ever. Do not waste your time or money here. Save yourself the stress and just use Aceable instead. This is now the third time they have no-showed for my son’s driving lesson. I repeatedly tried calling and left messages, but no one responds and no one seems to care at all. Communication is absolutely terrible. On multiple occasions, they canceled lessons at the last minute without notifying us. We only found out after arriving — and one time my son was literally left at the school without an instructor. When confronted, they made false excuses, claiming they had called us when they absolutely did not. There is no accountability, no professionalism, and no concern for students or parents. In my experience, Richard Reyna (the owner) does not care, and Dawn, his manager, does not care either. It is shocking to me that this business is still able to operate after so many ongoing complaints. It feels like they only want to take your money and do not care whether students actually complete the course. This place is unreliable and disorganized. I deeply regret choosing this driving school, would never recommend it to anyone, and will be reporting them to the Better Business Bureau.

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Jaden Davisvia Google

2 months ago

I came in to take my road test and Linda Hampton was my driving instructor, she was very rude, unprofessional and argumentative when I asked her to elaborate why I failed my first attempt she said "I'm not going to argue with you" and got frustrated with me like I was trying to argue but I was simply trying to ask what I did wrong. She also had an attitude with me when I was being polite and had sly remarks under her breath (i.e. "You're not going to improve by tomorrow"). However Michelle (Secretary) was extremely helpful and professional, she had no problem letting me know what I did so I know what to work on. If you get Linda as your instructor I'd highly recommend to ask for someone else.

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İpek Ayazvia Google

5 months ago

I took my road test at the Austin Driving School Round Rock location and I would never recommend this place to anyone applying for a driver’s license in Austin for the first time. The road test instructor was an elderly man who was extremely rude and overreacted constantly. Even though I have 14 years of driving experience and a valid driver’s license from my home country, his excessive reactions inside the car made me feel very uncomfortable. This is a private driving school and I believe they should replace instructors who treat their customers this way. I absolutely do not recommend this school.

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Dalia T.via Google

7 months ago

I tried to find an opening with texas DMV but the wait times were ridiculous, I called Austin Driving School and was able to schedule my road test 3 days later. The route is good, I booked with Jackson and he was very nice, he talked to me during the road test which made me much calmer. He even said I should be a EMT for how i drove. I ended up passing with a 99 and I couldn’t recommend enough. the processing time was fast and people were very nice. 5/5 experience