Professional pest solutions for Austin homes and businesses.
Austin Pest Control provides comprehensive pest management services for residential and commercial properties in the Austin area. The company specializes in extermination, rodent control, and preventative treatments, with a focus on thorough inspections and customer education. Technicians like Raul, Ramone, and Henry are noted for their professionalism and expertise, offering tailored solutions to address specific pest issues. While most reviews highlight effective service and responsive care, customers with severe infestations like German roaches should inquire about follow-up protocols to ensure complete eradication.
15305 Ginger St, Austin, TX 78728, USA
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Routine treatments for common pests like ants, spiders, and rodents to prevent infestations.
Targeted protocols for difficult infestations, including follow-up visits as needed.
Inspection and removal services for mice and rats with customized prevention plans.
Safe and quick removal of nests to protect your property from stinging insects.
Follow-up treatments under warranty to ensure long-term pest-free results.
Overall rating
Jordan Loggins
Ramone did an excellent job diagnosing my rodent issue and offered a reasonable solution that was properly priced. Due to his recommendation I ended up cancelling my service with Moxie as they had quoted 13k vs 1.3k to resolve my issue.
Cameron Long
Henry came out and serviced our yard per our plan. Stride's been great since we first called them and have not seen any other pests pop back up. Go get that bonus Henry!
Misti Buie
It was quick and easy to transition our pest control to Stride Pest Control this summer. They were able to send someone out within a few days. As Justin was wrapping up, I remembered we had a hornet's nest growing underneath a lawn table and he said it was no problem to quickly remove it before he left. We're fortunate to not have many issues, but I'm glad we switched and can rely on Stride. Ramone was also incredible and went over and above what was meant to be a general service. I appreciate his willingness to help solve a problem that could lead to a bigger problem down the road.
Susie Trefzer
I recently canceled services with my previous extermination company after 30yrs as a client. I had seen several great reviews about Stride Pest Control on the Nextdoor app. so I decided to give them a call. Raul R. exceeded my expectations in extermination knowledge and procedures. He is very thorough, professional and courteous. I look forward to being a client of Stride Pest Control, hopefully for many years to come. Thank you again, Raul. I truly appreciate the great job you did!
Akshay Mittal
I am extremely disappointed with Stride Pest Control's service and customer support. The Problem: I hired Stride to treat a German roach infestation in my kitchen. After the first treatment, the problem persisted, so I reached out to request a Warranty service under their warranty. Poor Customer Service: Instead of scheduling the follow-up service, Michael the manager became argumentative and defensive. Rather than addressing my legitimate concerns about the ongoing infestation, he argued with me instead of providing solutions. Inadequate Treatment Protocol: I consulted with multiple other pest control companies, and they ALL confirmed that German roaches require weekly or bi-weekly follow-up treatments to effectively eliminate an infestation. However, Stride refuses to acknowledge this industry-standard practice. Their one-time treatment approach is simply not effective for German roaches, which are notoriously difficult to eliminate. The Bottom Line: If you have German roaches, do NOT use Stride Pest Control. They don't follow proper treatment protocols for this type of infestation and won't honor their warranty when the inadequate treatment fails. Save yourself the money and frustration - go with a company that understands how to properly handle German roach infestations with appropriate follow-up treatments. I cannot recommend Stride Pest Control and wish I had chosen a different company from the start.
