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Sam Eckertvia Google

4 months ago

I can’t say enough good things about the professionals here. I broke my foot in May and had surgery on it in July. I spent a month and a half with a clinic I ended up moving away from when I found this team. From the first appointment, I felt an enriched level of care from both Adele at the front desk, as well as each of the physical therpaists I worked with. Je-Yin (please forgive if I have misspelled) is my personal shout out for physical therapists only due to the amount of direct time we spent working together, but I felt as though I was in good hands no matter who I had the pleasure of working with. I am so grateful for the progress I have made with this team. 10/10!!

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Marieli Lopez de Arriagavia Google

over 1 year ago

Thorough work! Good pt’s friendly, clean place. Loved my experience once i got there! (Uber dropped me at the address they gave me and then i had to walk for 15 munutes to find the place, super confusing.) if it is your first time, call them and ask them for further detail because just the address will be trouble.

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Pedram Shamsvia Google

over 1 year ago

Pegah Shams and her team at the physiotherapy center are simply outstanding! From the moment I walked in, I felt welcomed and well taken care of. The level of professionalism, attention to detail, and dedication to patient care is truly impressive.

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Margie N Simmonsvia Google

over 1 year ago

My name is Margie N Simmons, a patient of Austin Physical Therapist, APTS, 7801 N Lamar Blvd, Austin, Tx 78752 since 3/2023. I was injured 12/2022. My previous therapist no longer offered water as his form of treatment because he had moved to a different location. Therefore, he referred me to APTS to utilize your water therapy. When I initially came, I was using a walker because I was severely injured. Petrebea was my intake therapist and serves as my therapist, then it was Pedro. I was assured that I could try different therapists or utilize the same when feasible, but I was comfortable w/ Petrebea or Pedro. Both individuals provided me w/ the utmost medical care working with my lower extremities. I attended 2 -3 times per week for several months, until I was stronger to utilize my cane. Petrebea was eventually assigned to the new north location, therefore, they assigned me to Pedro. He was knowledgeable and extremely patient with seniors, just like Petrebea. I became stronger and stronger with each session. He assisted me with the soreness, pain, my balance, my strength, and walking steadily using different type of water exercises. I was able to remove my cane at the end of 2023. There were others there that provided me with excellent medical care. Eventually, Pedro left to pursue another position. Since Jan 2024, I have been receiving maintenance care about twice per month. The therapists, Pegah, Desiree, Jung, etc, are very compassionate with the patients at APTS and concerned about the well-being of their patients. One incident I recalled, last year while I was showering, I moved the shower chair which resulted in a loud noise, immediately one of the staff, Melisa, came and said, “Are you all right.” She heard the noise and thought I had fallen but came immediately. The staff has always treated me with care, compassion, with positive attitudes, and they are excellent hard workers. Currently, I am seeing Pegah and she has the same type of attitude, with care and concern with her patients. Previously, a few months ago I was having some medical issues w/ my right calf and hamstring, but most of that have diminished with the water treatment. I am getting stronger daily. The front desk staff are extremely patience and concerned about the health of their patients. When I started in March 2022, I had some issues with one therapist, also with my medical insurance. I was so impressed how Catalina, who works in the office, handled and resolved the issues. I never experienced that issue below. Previously, she also coordinated many of my appointments, insurance matters and other admin issues. Currently, Adele and Alexis at the front desk handle my appointments, my check ins and other admin issues with excellent customer service, especially with compassion and concern about me. Each time I arrive Adele always has a huge smile and greets others the same. This is a great facility for therapy. I am so grateful and thankful to work with such great medical staff for over 15 months. These staff members go beyond their job requirements to make sure the patients are provided with the best medical care. Thanks, APTS for providing such great medical care for many others in a persistent manner.

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Imtiaz Ahmedvia Google

over 3 years ago

Highly recommended. Pratibha is very professional and helpful. She helped my father with his chronic neck and shoulder pain.