Bella G
Hey!! I don't mind explaining my poor experience a little further. I was stuck in traffic, so I called ahead of my appointment time, asking if it would be okay if I were a few minutes late---since I got the last appointment of the day, no other client would be affected. The woman on the phone said yes, that was fine, so I rushed there only to be taken into a waxing room, where she explained to me for like 5 whole minutes that she couldn't provide the service. Weird way of communicating. Would have preferred her to be honest over the phone instead of wasting both of our time. Ironic too, since that was the reason she said I couldn't do the lift + tint. It kinda felt like the girls working there just really wanted to finish for the day and close. Bad vibes. I mean, fair enough, but at least have the grace of transparency.






