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Andy Menziesvia Google

about 2 months ago

We dealt with Jen from Barricade for an issue in an Edinburgh flat. Jen and Barricade in general were excellent - communicative, timely, friendly, knowledgeable and willing to accommodate when we asked to expedite part of the process. I'm also sure that if our expedition request hadn't been accepted, Jen and the team would have explained the reasons why. Top notch service.

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Niall Rowantreevia Google

about 2 months ago

I was impressed by Barricade's responsiveness and professionalism. They were on-time for every appointment, sent notification texts well in advance of arrival and explained the rodent treatment options and costs to us clearly. A warning for people considering poisoning treatment for rodents though. If the targets die in a sub-floor or wall you will have a difficult decision to make. Ride out the stench, or make invasive investigations to discover and remove the source. Consider humane traps as an alternative - at least as a first measure.

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Angela Macnamaravia Google

about 2 months ago

I used Barricade for a mouse infestation we had in our rental Victorian tenement flat in Edinburgh's Bruntsfield area. Our tenants had not been adhering to good housekeeping and hygiene standards, and the problem had gotten so out of control that what we'd tried to do as landlords to fix it was having no effect. Adam from Barricade is now on his fourth visit, and the difference is miraculous. Apart from doing the nasty work of checking for and removing dead mice, putting down poison safely, and checking for ingress points, he has also educated us as landlords and our tenants so that they are now living in a much cleaner environment. He was able to sensitively and without patronising the tenants, make them understand what they had done to create the situation, and what they could do to help rectify it. The service I've had from the rest of the team is great, with the office staff particularly being so helpful - nothing is too much trouble; they even sent messages to the tenants before visits to make sure they were in. Thank you Barricade!

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Iain Jamiesonvia Google

2 months ago

Over the past month, I have received 3 visits from Barricade to deal with mice infestation; the first was to assess the situation and put down poison; the second was to see whether there were any signs had nibbled the poison or continued to be present( they had now) and the third was to seal up the mouse holes which they had found. On each visit, I find them highly efficient and effective in what they were doing. I was particularly impressed by their Service Technician, Jen, who did the work. My thanks to her.

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susanne cochranevia Google

5 months ago

I had a fantastic experience with Barricade. From start to finish, the service was excellent. The technician was incredibly kind and professional, taking the time to explain everything clearly. They worked efficiently and effectively, and I really appreciated their honesty and transparency throughout the process. It’s rare to find a business that combines expertise with such genuine care for customers. I feel confident knowing the issue was handled properly, and I wouldn’t hesitate to recommend them to anyone in need of pest control services! Thanks Adam. Susanne 😄