Your trusted partner for home comfort and reliability in Columbus.
Installation, repair, and maintenance of furnaces, heat pumps, and AC systems to keep your home comfortable.
Expert plumbing repairs, leak fixes, faucet replacements, and water line reconfigurations for residential needs.
Safe and reliable electrical services, including wiring, fuse replacements, and system diagnostics.
Same-day service for urgent issues like furnace failures or plumbing leaks, available for seniors and all clients.
Preventive care plans to extend system life, reduce breakdowns, and ensure optimal performance.
Overpriced! Service did repair leak, but did give price reduction when using the replacement handle that I already bought from the local hardware store. Didn’t like that I had to pay for membership to get a warranty, which was declined. The technician was kind and did fast work.
Tavon communicated his travel & arrival to our home via text and arrived on time. He was professional, polite and very knowledgeable about heating & cooling functions. After investigating the heat pump & furnace operation system, he found a blown fuse in the furnace. Tavon presented a maintenance agreement explaining its benefits which we decided to participate in. We highly recommend this company for any heating/cooling needs and would be happy to have Tavon perform any future necessary work to our heating/cooling system!
My senior father’s furnace stop working overnight on one of the coldest days this month. They were able to come out on the same day to fix it. Tim texted when he was on his way. He was very nice and took the time to explained what the issue was. The service call was very reasonable. We will call on them again for any future service needed.
I waited six hours for the tech to show up at 7pm after the service window you requested between 1pm and 6pm. Someone should have alerted me to the delay, updated me on when the tech might actually arrive and given ME the option to reschedule! This is poor service and made me feel like the customer is NOT your priority. I liked Carlos and appreciated his candor regarding my system.
Chris Welch provided excellent service at my house resolving an outside faucet issue which was caused by freezing temps and leaking back inside the basement. Chris reviewed all the options with me. I appreciated his honesty and recommendations. He replaced the faucet, reconfigured the water line from the main and added a shutoff. He was on time and did a great job. The new faucet and water line reconfigure was a huge improvement! I’d recommend Chris for any future plumbing jobs needed! Thank you!
Bassett Services is a premier provider of heating, cooling, plumbing, and electrical solutions for residential and commercial clients in Columbus, OH. With a 4.7-star rating from over 2,000 reviews, we pride ourselves on professional, timely service and expert technicians like Tavon and Chris. From emergency furnace repairs to routine maintenance and installations, we ensure your home systems run smoothly year-round. Our commitment to clear communication and quality workmanship makes us a top choice for all your HVAC, plumbing, and electrical needs.
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