Dee Dee McCall
511 is miracle service in California that is free to the public and another reason to love California! My husband and I found ourselves stuck in mud just off the 580 heading into SF. An experienced driver in difficult conditions, my husband sprang into action, but it was quickly clear we were not going anywhere without being towed out. The sun was setting. We were expected in SF much earlier. The only next step was to call AAA. With rush hour traffic into/out of the city, we'd have a 45 - 90 min wait. The split second we came to that conclusion, from out of nowhere a tow truck pulled up, and S. Bothwell from FSP jumped out. Of course, we both thought he was passing by and would help for a fee. Potentially a big fee considering the circumstances. Then the miracles started - First he had "seen us pulling into the turn-around spot and knew it was a mud trap" so he came back to help us! Second, he knew our car was prone to front-wheel traps like the one we were in and knew we'd need a tow out. Third, he was polite, helpful, smart, and in 5 mins got us out of the mud! And fourth, he told us about the 511 services, and that it was completely free - wouldn't even accept a grateful tip. I've been a CA resident for 40+ years, and I'm so proud to be a Californian! Thank you Mr. Bothwell and the FSP!!
