Sky Dream
I’ve been going here for I-tip extensions over the past 9 months. She’s always been kind, accommodating, and genuinely sweet- she even helped me out last minute after a bad haircut earlier this year, which I really appreciated. Unfortunately, I’ve had ongoing issues with the quality and installation of the extensions. I was told the hair was high-quality European hair and sourced from the same supplier that top salons use, but in my experience, it didn’t seem to be. The extensions tangled constantly, felt extremely dry and brittle, and were always breaking off even with daily moisturizing and careful maintenance. They also didn’t hold styling for more than 24 hours. I often had to detangle them multiple times a day, and they became so matted after one event that I had to remove them myself after a hired hair stylist couldn’t even detangle them. Each new batch of hair and install cost $1,500+, and I went roughly every 6–8 weeks for a $500+ move-up. I was replacing the extensions every 18–24 weeks, which I now realize is much more frequent than high-quality extensions should require. The beads were not installed in uniform rows- they were placed randomly across my scalp, including on the crown, which made them visible and limited how I could wear my hair. I went to another stylist for a second opinion, and she pointed out that the hair had 3–4 inches of split ends even though it was only about a month old. She also mentioned that the strands looked much thicker than my natural fine hair and might not actually be Remy or cuticle-intact. I also had ongoing color match issues. The sets were consistently too light and warm for my natural tone, which was especially noticeable on camera (my job requires me to be on camera frequently). To compensate, I had to repeatedly dye and tone my own hair to match the extensions. I eventually paid for professional toning because the warmth and lightness still didn’t match. I don’t believe Beki is intentionally misleading anyone- she’s a lovely person and I think she means well. But I do feel the hair quality, color matching, and installation methods weren’t worth the cost, especially considering how quickly the extensions deteriorated. I’m sharing this to help others make an informed decision. I wish Beki all the best and hope she looks into improving the quality of the hair she sources and the installation and color matching process, because her kindness and customer care deserve to be matched by better results.
