BP
Bell Pool & Spa
Fast, friendly pool and spa care from Bell Pool & Spa.
2.5
Retail Store
$$
Fast, friendly pool and spa care from Bell Pool & Spa.
Bell Pool & Spa in San Antonio is a trusted pool and spa resource known for friendly, knowledgeable service. Reviews praise Sheila, Josh, and Ed for quick problem diagnosis, effective repairs, and practical recommendations. While a few experiences note communication or consistency concerns, the majority support reliable pool and hot tub care at this location.
No photos available
Professional diagnosis and repair of pool equipment, leaks, and structural issues.
Comprehensive hot tub servicing, including heating repairs and chemical balancing.
Expert water testing and treatment to prevent algae and maintain optimal pool health.
Regular pool cleaning, tile brushing, and debris removal for a sparkling finish.
Free on-site assessments and detailed repair estimates for custom solutions.
Overall rating
Mark Lebaron
Disrespectful and poor professionalism. I Would avoid using this company and keep searching. Plenty of other options out there.
Christopher Nolen
Bad customer service, everything is bright and sunny upfront.. then when comes time to do the repairs…gaslighting, no follow up..no repairs..no thanks..find another spa business to work with..
Domingo Rex Lopez Collada
They came out to look at my spa because it wasn’t heating. They never realized the language was changed, it was in German, I guess my kids were playing with it. So they just put some chemicals in it, charged me $176 dollars and left. When I realized it was in German and changed it back and found out what the problem was from the error code, so I tried to contact them at least 6 times more and they never answered again. Horrible service. My spa still it fixed. Going to look for someone else
Linda Hart
My experience was top notch from scheduling with Sheila to working with Josh and Ed. All were so friendly and knowledgeable. This was the 3rd company to come look at our hot tub. Told by Sweetwater it would not be worth fixing. 2nd never came back. Bell identified problem within minutes, ordered parts, and it was cleaned, repaired and working wonderfully! I highly recommend them!
Adalee Sharpe
The employees are horrible, and unprofessional. They talked trashed about the owner openly, urinated on my house and NEVER brushed my pool tile or walls. They are over priced and promise a full cleaning with chemical services but all you get is chemical services. They even turned my pool green at one point!!! I watched them through my camera system and complained bc I was only getting chemicals and instead of correcting the lazy employees they discontinued my service. Buyer beware!!!!
Addie P.
Don’t let Shiela’s sweet voice talk you into signing up with this company. The employees are horrible, and unprofessional. They talked trashed about the owner openly, urinated on my house and NEVER brushed my pool tile or walls. They are over priced and promise a full cleaning with chemical services but all you get is chemical services. I watched them through my camera system and complained bc I was only getting chemicals and instead of correcting the lazy employee - Philip and Katie they discontinued my service. Thank God I didn’t have to give them a penny more and never have to deal with them again.
