
Benjamin Franklin Plumbing of Cincinnati: expert plumbers who treat customers like family
Benjamin Franklin Plumbing of Cincinnati provides professional plumbing services in Cincinnati, OH. Reviews highlight Ethan Tolliver's thorough explanations and friendly manner, William Owens's quick power vent replacement, and Jordan and Chris's tankless water heater installation with a gas-line extension. The team also offers free estimates, reliable leak repairs, and courteous, customer-focused service.
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Diagnosis and repair of leaks, clogs, and other plumbing issues with expert technicians.
Installation of tankless and traditional water heaters, including power vent replacements.
Safe extension of natural gas lines for appliances like stoves and heaters.
Replacement and installation of toilets, sinks, and fixtures with professional guidance.
Routine checks and upkeep to prevent future plumbing problems and ensure efficiency.
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Overall rating
Bill Lightfoot
Joseph Steffen has exceptional plumbing and customer skills. I was faced with needing a new bathroom toilet and kitchen sink. Joseph led me through the best replacement choices. His work in replacing the bathroom and kitchen plumbing was excellent. I have complete confidence in Joseph and Franklin Plumbing.
Ryan Brinker
We are so very happy the the entire process, from them giving the free estimate to our service installer Jordan being professional and friendly and clean. He was informed and shared willingly. Just as pleasant as having to spend money could be. Thanks
Barry Hansel
The work was performed in a professional way. Very happy with their locating and repairing the leaks in a timely manner.
Bill Lynch
I'm amazed at how much I enjoyed this plumber. Ethan my service technician is just a joy to work with. He survyed the issue, walked me through the the diagnostics and addressed the issues. Just a fun guy to be around and a great ambassador for the company. He said his profile he wants to create lasting bond with customers seemed loke fluff, but the insightful candor and skill at his job more than lived up to the hype. Just excellent value and service.
James Duncanson
Our tech Ethan Tolliver was exceptional from start to finish. He didn’t just treat us like a customer he treated us like family. He was very knowledgeable and thorough in explaining the repairs needed. He made the whole process enjoyable. We look forward to working with Ethan and his company in the future if anything is needed. William Owens came out and replaced the power vent on our water heater. He knew his job of the repair very well. He was genuinely concerned about our lack of hot water and replaced the part in less than 30 minutes. We are very pleased by the overall service we have received so far. We had a new tankless water heater installed after the repair and the whole process was great from start to finish. Chris and Jordan were the two install techs on the tankless eater heater. They also extended our natural gas line so we could put a gas stove in. This is honestly the best experience we’ve ever had from a company. I would highly recommend them for your next service.