S Carson
Few little words can set the tone of what one can encounter, especially when attempting to ask if something you're bringing in to sell has any value. But the value of words seems to be lost on the eccentrically dressed owner. Three offsetting repeative word of "no" felt condescending at the same time while feeling diminished of my own time. When attempting to ask if the lamp or teacup sets were of any value, the owner's final and fourth "no" established the note as to how we were perceived within our status. We went down to Lots of Furniture where, though nothing was purchased because we were informed of the hardship to sell such items, one of the buyers looked through and told me how to sell them and what to actually expect. The buyer there spent about 5 minutes with me explaining everything in such little time. The buyer's time at Lots of Furniture caused me to actually make a purchase. I actually felt valued. Would I return back to Benny's? Three simple repetitive words would be volleyed back to the owner.
