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Jesse Barrvia Google

about 1 month ago

This is a real review, from a real person. I made the decision to update my computer and was seeking a gaming computer. After hours of research I made way to the Pineville best buy, I was greeted by an employee, I knew which computer I wanted and he went looking for it. It wasnt in the place it should have been and wasnt able to be located immeditely, this employee gave up almost immediately saying the online inventory isn't always accurate. Definitely a disappointment. I wandered around for a minute doing a little research on where I could actually buy the computer. I by happenstance, ran into Ben. Amazing amazing amazing! He immedietly assured me that he was the right guy for me and could help me with any questions or concerns, I told him about the computer that wasn't in stock. He advised that he just saw this said somputer and went looking for it. After a little bit he returned with the computer I was looking for, it wasn't in the typical place they put computers but he tracked it down and found it for me to purchase. This no only showed his knowledge of the store and inventory but showed his willingness to actually look and solve my problem. Not just throw his hands in the air and say "oh well". Needless to say I bought the computer, while buying the computer I was able to get more details on other products I was looking to buy. Ben solved all my issues, while showing that he genuinely cared for me not only as a customer but as a PERSON. I love Ben for this and will make it a point to buy from this store when possible. Because he created this experience for me. Ben is the epitamy of an employee I would hire for my team. You can teach aptitude but you cannot teach attitude and Ben had a great attitude and is prime for leadership in a retail envirment. Hopefully Best Buy will nurture this! Thank you Ben!

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David Weid IIvia Google

about 2 months ago

Just brought my EV here to get a dashcam installed by the car service / installation department - a Thinkware U3000 that I bought from Best Buy (shipped to this store). Service was quick and smooth, with a perfect installation and helpful walkthrough. Took about an hour and I waited at the Super G Mart food court (also convenient)

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Nikita Tiwarivia Google

5 months ago

The Best Buy Outlet in Pineville is a fantastic spot for anyone looking to save money on tech. They specialize in open-box products, which means you can get laptops, TVs, and other electronics at a much cheaper rate than retail. The items are in great condition. I was very happy with my purchase and the price I paid.

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Lajoyce Hampton (LJ Hamp)via Google

5 months ago

The staff was very diligent in assisting with finding a dryer. I finally found one on sale and installed it myself but the delivery was fast and easy. I am pleased. Thank you to Matthew and the delivery guys.

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Omar Plumeyvia Google

6 months ago

This location offers open boxed items, returns, and scratch and dent appliances. Many of the electronics are secured in cages, which can make it challenging to find assistance. During our recent visit to explore some appliances, we didn’t have the opportunity to speak with any employees, and some prices appeared quite high. We plan to return to examine their open box items and TVs more closely, and I’ll update my review if needed.