Barbara Monihan
I signed a year contract with Barrier Pest because I was told it was their policy in order to get the introductory price of $49. After the first treatment I had them come back because we still had a problem. After the re-call treatment we still had some problems but I didn't want to be "that customer". For my second treatment I explained to the reception staff that I had a mouse (in the house) problem. The tech didn't seem to be aware of that and said he "really didn't have a good solution" but could leave some small bait traps in the house as well as outside the house. Then left me with 2 "snap traps" and wished me luck. So... after buying a bunch more snap traps on Amazon and proceeding to kill a dozen or more mice under my sink, I called another company to come out who did a thurough inspection both in, out and under the house that came up with an extermination plan that solved my problem. This company also informed me that bait traps do poison the mice but the mice continue to leave their scent for a few days before dieing hence attracting more mice making the problem worse. I called Barrier and canceled my contract with them and they billed me a cancelation fee along with with the 2nd service fee... total being $332. No one asked why I canceled or checked to see if they could resolve the issue in some way. I would not recomend them at all.
