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Big City Plumbing, LLC
Your trusted San Antonio plumbing experts—fast, reliable, and professional service you can count on.
5(5 reviews)
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About Big City Plumbing, LLC
Big City Plumbing, LLC is a top-rated plumbing service in San Antonio, TX, known for exceptional customer care and expert solutions. With a 4.9/5 rating from over 1,100 reviews, we specialize in residential and commercial plumbing, offering timely, professional service from friendly, skilled technicians. From emergency repairs to installations, we prioritize clear communication, respect for your home, and cost-effective solutions, ensuring peace of mind for every client.
Business Info
Location
4274 GateCrest, San Antonio, TX 78217, USA
Services Offered
Emergency Plumbing Repairs
Fast, reliable solutions for urgent issues like leaks, clogs, and burst pipes, available with timely scheduling.
Water Softener Installation
Professional installation and setup of water softeners, with expert guidance on benefits and maintenance.
Kitchen and Bathroom Plumbing
Comprehensive services including sink installations, fixture replacements, and drain cleaning for home upgrades.
Permit Assistance and Consultations
Guidance on city permits and regulations to save clients money and ensure compliance with local codes.
Preferred Customer Plan
A maintenance plan offering ongoing benefits, priority service, and expert support for regular plumbing needs.
Reviews
5(5 reviews)
Rating Distribution
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Susan Pierce
via Google
15 days ago
Arrived on time. Both knew product very well. Answered all questions I had. If I could give an excellent +++, I would. I have used them in the past and will use again if necessary. I recommend them highly. Thank you!
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Cindy Rickersonvia Google
30 days ago
My experience from beginning to end was fantastic. Raphaela, whom took my call was very kind, personable and knowledgeable. Johnny and Paul were very friendly, courteous and professional as well. They were able to fix everything on my list.
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Linda Martinezvia Google
about 1 month ago
Chris and James were very professional and the installation went very smoothly. I was notified by the office to expect Chris to arrive within a 45 minute window, which he did. Both men respected my home by wearing shoe covers and I like the fact that their names were clearly visible. Thank you both for your service and experience. I felt confident on their knowledge to install the kitchen sink.
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Georgina Salazarvia Google
3 months ago
My experience with Big City Plumbing professionals was absolutely outstanding from beginning to end. I was highly recommended to them & they did not disappoint. Rafaela's professionalism, knowledge & kindness quickly put me at ease from the moment I called. She was able to get my issue scheduled in a timely manner & went above & beyond to make sure I had all the information I needed. Chris & Paul were amazing as well. Chris explained every detail about my plumbing issue & answered all my questions. Paul was a great help as well & he and Chris fixed the issue promptly. I also want to thank Patricia for calling & double checking that I didn't need a permit from the city, therefore saving me $150. I am so grateful to everyone at Big City. Thank you so much & please know that I will definitely refer anyone with a plumbing issue to you all.
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Roxannevia Google
3 months ago
I highly recommend Big City Plumbing. Their customer service is excellent! Dispatcher Rafaela was polite and professional. I appreciated Rafaela calling me an hour before Luis and Chad were expected to arrive at my home. Luis and Chad arrived on time and did a great job installing my water softener. Luis took the time to answer all my questions and explained the benefits of the Preferred Customer Plan.
