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Frank Aljundivia Google

about 1 month ago

I went yesterday to the restaurant. To enjoy a steak meal. To summarize The Visit, they made me wait 30 minutes before. Finally, the waitresses showed up. I told her I was about to leave because I got tired of waiting. She responded by saying Then, leave. I got up and left as I'm walking out She goes in a loud voice. By take care in a very sycastic way. I was shocked i interpreted like, don't let the door hit you on the way out. I was shocked. Of the poor treatment then, I called to complain. The very same waitresses. Answered the phone. I identified myself and I described what happened. She responded by saying yeah, it was me. Who came to your table? Then, she hang up the phone in my face. This is the absolute Worst treatment and humiliation. I ever experienced in my life. I am paying customer not asking for charity. This is horrible. It ruined my evening. then, I called the regional manager for the chain, and I informed him Of my experience. I asked him not to take any disciplinary action against the waitresses. But to coach her, how customers should be treated That been said. I will never go back to that place But to coach her, how customers should be treated That been said. I will never go back to that place. That I proceeded to ask for the manager upon

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Jennifer Chesleyvia Google

about 1 month ago

This was my first time at this restaurant. Husband hasn't been to one in many, many years. The atmosphere is clean, high-back booths for privacy, and it was quiet which is hard to come by in restaurants these days. Our server was very nice and attentive. Our entrees seemed to take a while, but overall the atmosphere and service was great. We ordered the Dinner for Two for $69, which is a super deal, not just for the price but the options! Comes with an appetizer choice (all were listed) two entrees (again, so many options) total of four sides (again, so many options) and one dessert (all desserts were listed). However, some options within this deal are an added charge so be mindful when choosing. You are served with complimentary dinner bread (which is so-so). We ordered the Surf and Turf Quesadilla which was very good! Steak and steamed shrimp was flavorful, cheese was melted on a lightly crisped tortilla, served with sour cream, guacamole, and Pico de gallo. Portion was a meal in itself honestly! I ordered the 12oz Prime Rib ($6 upcharge) served with horseradish and au jus (was very tender, seemed larger than 12oz, very little fat, and the flavor was much better than I expected!) I chose mashed potatoes and the Mac n Cheese for my sides. Mashed potatoes were some of the best I've had in a restaurant and probably the least processed. They tasted like real potatoes and the texture was spot on! Mac and cheese had a light panko crust that added a crunch to this very creamy side dish. Would definitely order both again! My husband ordered the 12oz Ribeye (also a $6 upcharge). It was definitely tendered and looked amazing. My husband said it was pretty good but then tried my Prime Rib and wished he had ordered it instead. He ordered a side salad with vinaigrette and a baked potato and enjoyed both. My husband ordered the Creme Brulee for dessert and really like it, said he'd order it again. I was too stuffed to try it, but as picky as he is, I took his word for it. Portion again was huge. Final bill before tip was $87 which is a deal when you price individual entrees that don't include an appetizer or dessert so highly recommend. We would definitely go again.

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Princeya Pricevia Google

about 1 month ago

BRUNCH ?! Definitely not recommended . The food smelled bad and was nasty as hell and my daughter literally just ate the chips . Meat quality is trash. Waitress was nice 👍 took everything to go tipped good . I will not be back here unless there’s some corrective action .

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Lauren Elizabethvia Google

2 months ago

Our food was delicious and well cooked, they were running a special with the prime rib you got a free dessert so that was awesome! But our waitress was rude and dismissive. We didn’t cause any problems and had an easy order. But while other tables and the bar where getting speedy service we had to wait a considerable about of time between service. At the end of the meal we asked for a box and a cake to go and received the box but not the cake she asked if we wanted dessert again.We Told her we wanted the cake and said we had already told her and she responded with “I’m sure you did” it was all around a poor service experience.

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Jessica Goodvia Google

4 months ago

Overall the food was good. I was really bummed out that my daughter got a bad cut of meat. It had a huge tendon running through it and half of the steak was inedible because of it. Otherwise, everything was ok. Service was quick and our waitress was attentive. The bread, calamari, and cheesecake were really good!