Jason McClure
I had my 2022 taxes filed here, and to summarize: The good: every professional who works here is kind and clearly wants to help. I had a positive experience with every single person that I spoke with, and would recommend Zach Graves as a private accountant. He was personable, knowledgeable, efficient, and a pleasure to be around. I also commend this office for how quickly they were able to see me, even at the end of tax season. The filing itself went very well. The bad: there is a “peace of mind” insurance fee that is not fully transparent, and according to other professionals I spoke with afterwords, isn’t wholly necessary. The price to file a simple tax return is in-line with contemporaries in the area, but the transparency of the process is not. My 10 am appointment was rescheduled a few minutes before, when I was almost there, and the online portal proved to be difficult to use and upload my documents to. I received a voicemail from the office the following day, but despite attempting to return it just 30 minutes later, I was given multiple different times to call back. I appreciate their being busy at the end of tax season, but not knowing when things would happen consumed extra time that wasn’t necessary to waste. I signed up for 1 hour of time yesterday morning, but it turned into a two day process. The people who work for Block Advisors are fantastic, every single one of them. Block Advisors as an entity, however, while helpful in a pinch, is not the best option for tax preparation.
