neko coral
I made a reservation for gel removal and then builders gel on my natural nails. Total was going to be $65 (when you make an online reservation it tells you the total and prices). When I arrived again I re-iterated I wanted removal and builders gel. I was asked if I wanted French tip. I asked how much for that and was told $15 and $95 with French tip, I said no because that’s way too much from the original $65 quote when reserving. I get my nails done (which btw the gel really hurt, I’ve never had hurt pain when getting gel nails before, like a super strong burning sensation) and when it’s time to pay I get told $85. I asked for a breakdown because I got removal and builders gel. Then I get told I got hard gel. I’m like no I asked for builders gel idk what hard gel is. Then they went on to say that I got hard gel on my natural nails, like I’m not a nail tech, if you guys can’t tell the difference between builders and hard gel then how do you expect me (not a nail tech or expert in nail stuff) to know what you are putting on me. Then you say you are sorry for the misunderstanding, but if you were really sorry you wouldn’t be trying to charge me for something I didn’t ask for. That was on you not me. Won’t be going back. Felt like bait and switch. Only giving 3 stars because the person who did my nails was kind and worked promptly. So tip to anyone going, make sure to ask for breakdowns of charges before you start and make sure to reiterate what you are asking for. Edit: bad quality, the “hard gel” fell off. So much for durability.
