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BoConcept Harrods
Modern furniture and interior design solutions in the heart of London.
3.8
Retail Store
$$$
Modern furniture and interior design solutions in the heart of London.
BoConcept Harrods is a contemporary furniture store located within the iconic Harrods department store in London. It offers a curated selection of modern furniture, home accessories, and professional interior design services. The store is known for its stylish, functional designs and personalized customer approach, with staff dedicated to helping clients create beautiful living spaces. While experiences vary, many customers appreciate the attentive service and design expertise available at this premium location.
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Modern and customizable furniture pieces including sofas, tables, and storage solutions for home and office.
Professional design services with in-home visits to provide personalized advice and space planning.
Tailor furniture finishes, fabrics, and dimensions to match your specific style and needs.
Expert installation of furniture and curtains, ensuring proper setup and functionality.
Assistance with returns, replacements, and ongoing customer service for purchased items.
Overall rating
Juan Quintas
Your designer Rita Zardoorian was outstanding at every step - great ideas and always felt like she was working for our best interests.
José Gonçalves
All the staff, but particuarly Rita, were incredibly and accomodated all our needs. Their suggestions were much welcomed and I would recommend their service to anyone
Arine
I’m very happy with the professional team in Harrods BoConcept- Darius and Rita - efficient, knowledgeable and very friendly! After many years of purchasing I keep on coming back.
Melina Fenby
We had a great experience at BoConcept, thanks to Rita Zadoorian, Assistant Manager and Senior Interior Designer. She was brilliant in helping us choose our sofa; knowledgeable, thoughtful and genuinely attentive to our needs. Rita made the whole process easy and enjoyable, offering clear guidance and design insight without any pressure. We’re really happy with our purchase!
Sabah A
I was served by RITA at Bo Concept at Harrods. She was execeptional. She helped me shape my decisions and get to the best solution for me. We took over 2 hours. And she was on commission. She just said she was happy to help. Very impressed!! True premium customer service. Thank you Rita!!!
Y Loren
After purchasing the BoConcept Alicante dining table, my actual user experience has been very disappointing. Within one day of use, I noticed a clear design issue: there is a visible gap between the ceramic tabletop and the base. Food and liquid easily get trapped in this gap and it is almost impossible to clean, which raises serious hygiene concerns, especially for households with children. I contacted BoConcept to request a return. I was informed that this issue is not considered a manufacturing defect, and therefore a full refund was refused. While it may not be a manufacturing issue, this type of design is simply not suitable for a dining table used daily.
