Steven Carvajal
Update 1/19/26: The next day after my last update someone contacted me and apologized. He said he was going to make sure my roof got taken care of, but I told him I already hired somebody else and had it done, so he refunded the money I'd already given them. His customer service was excellent. Update 1/11/26: After a great initial experience, it all fell apart. So disappointed! Jared Lewis left and I was forgotten. I called twice and no one called me back. I finally got a text from a Matt in September, saying they were trying to get things corrected with the insurance and someone would be in contact soon. Four months have passed and I still haven't heard a word. I feel like a fool. I paid them $500 in Advance to take care of this, and it just never happened. August 2025: Great experience with these people so far. Jared Lewis was very honest, prompt, and clear at explaining what’s needed, what my options are, and what he’s going to do and when. He has followed through at every step, maintaining a very kind and professional demeanor that too many people lack these days. I truly appreciate the quality of service that Jared has provided and I look forward to continuing to do business with this great company.
