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Tara Personsvia Google

about 2 months ago

Very friendly, knowledgeable, and helpful staff. Lauren was fantastic in knowing just what needed to be done. My rings were sized, fixed, and cleaned in a timely manner and they did an amazing job! Would definitely recommend!!

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james palmavia Google

2 months ago

I’ve trusted Brian and his team for years and they never disappoint. Jen and the entire staff are always friendly, patient, and incredibly knowledgeable. You’re treated like family, not just a customer. Quality work, fair pricing, and great service every time.

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joyce pozantidisvia Google

3 months ago

I have been a customer of Brian Michael’s jewelry for over 40 years now! I am remiss that this is my first written review because I have been extremely happy and satisfied with every single purchase. Married 37 years, my engagement ring and wedding bands are still beautiful and well maintained. I even bought a second wedding band(with gorgeous diamonds) as an anniversary gift for my husband 2 years ago! So many compliments on it! Brian has a gift of being able to help you choose the perfect gift once you tell him your general thoughts. He stays within your budget, asks the right questions, and always makes it spectacular! Customer service from everyone is stellar, always welcoming and so helpful. Over the decades, after many , many purchases from watches, rings , earrings, bracelets, necklaces, I still love everything! This past July, my son got engaged and bought the most showstopping ring(and wedding band) for his fiancée. She is endlessless stopped and complimented on its beauty and radiance.shes one happy girl! Now, his wedding band is in the works! My daughter recently had them repair her engagement ring that another jeweler tried to fix twice, to no avail! It’s now perfect! Thank you Brian and your wonderful crew for being Buffalo’s best jeweler! Bravo 👏🏻

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ChuckKeri Millervia Google

3 months ago

We have proudly been patrons of Brian Michaels jewelers for over 20 years! I bought the engagement ring for my wife there and we have been confidently and comfortably shopping there for our fine jewelry ever since. With its warm atmosphere, the store always makes you feel welcome and like family! The amazing quality and pricing along with incredible service always brings us back! We wouldn’t shop anywhere else!

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tomsull5via Google

5 months ago

A Truly Unforgettable Experience I walked in with my fiancé just to get her ring size — we weren’t planning to make a purchase that day. But from the moment we stepped inside, we were welcomed with open arms. The atmosphere wasn’t pushy or “salesy” like so many other places; instead, the staff genuinely cared about helping us find something meaningful. As we were trying on rings just to get her size, one of the associates brought out a vintage ring. The moment my fiancé slipped it on, it brought tears to her eyes. There was something special about that ring — it reminded her of her grandmother, who’s no longer with us. It had a timeless beauty and character that felt like it was meant to find her. Right then and there, I knew we had to have it. I purchased the ring that same day. When I came back later to complete the payment and pick it up, the same kindness and sincerity were there — no pretense, just genuine care. This wasn’t just a purchase; it was an experience we’ll never forget. The authenticity of the ring, combined with the warmth of the people who helped us, made it a moment we’ll cherish forever. Somehow, that vintage ring told a new story — ours — while carrying the charm and soul of the past.