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Buddy Mobile Pet Grooming
Pampering pets on the go, with care and comfort.
3.4
Business
$$
Pampering pets on the go, with care and comfort.
Buddy Mobile Pet Grooming offers convenient mobile grooming services in Orlando, prioritizing the comfort and care of furry companions. With a dedication to pet well-being, their team provides grooming that fits into your schedule. While many customers appreciate the professional and gentle approach of groomers like Naysha and Daniela, ensuring a pleasant and stress-free experience for pets, some reviews highlight concerns with communication and following specific grooming instructions. Overall, Buddy Mobile Pet Grooming strives to create a positive atmosphere for pets while making grooming accessible for busy pet owners.
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Complete grooming package including bath, haircut, nail trimming, ear cleaning, and brushing tailored to your dog's breed and needs.
Gentle grooming services for cats, including bathing, de-shedding, nail trimming, and sanitary trims in a calm, mobile environment.
Convenient at-home grooming in our fully equipped mobile unit, reducing stress for pets by eliminating travel and unfamiliar settings.
Expert grooming for specific breeds like Shih Tzus, Corgis, and others, with attention to breed standards and owner preferences.
Gentle introductory grooming sessions to help young pets become comfortable with grooming routines.
Professional treatments to reduce shedding and safely remove mats, promoting healthy skin and coat.
Overall rating
Aiysha Avion
This is my second time using them amazing service always on time very convenient quick and fast service but always done right thank you guys. You will always be my go to Grooming.
April Johnson
Great service.
Lydia Jovet
Very happy with the service. Josh did an excellent job. This is the third time I've used his services, but this time he was outstanding. No complaints. I want him again for my next appointment.
Nelsy
Sarah Vigil
Do NOT groom your cats with them. First off they were an hour late to the appointment, second the coworkers were arguing. But what frustrates me the most is that they cut my cat’s whiskers!!!! Anyone who owns a cat or much less works with them and grooms them should know that it’s extremely unhealthy to cut their whiskers. When I called to speak to a manager or owner I was told that they “don’t speak to customers” and that if I had a complaint I just needed to email. For your cat’s safety, choose another groomer.
Tania Ramos
This was my second bad experience with Buddy Mobile Pet Grooming, and it will absolutely be my last. My appointment was scheduled for 1:00 PM, and they didn’t arrive until 2:20 PM—without any call, message, or apology. When the groomer finally arrived, he was clearly rushed. While I was trying to explain how I wanted my dog groomed and show reference photos, he was already walking away to start. I had to repeat myself multiple times, and it was obvious he wasn’t actually listening. They spent less than an hour grooming my dog, which already felt rushed, and the result reflected that. When they brought her back, the face and head looked nothing like what I had clearly shown and requested. This wasn’t an unrealistic request—it’s a style that has been successfully done by other grooming companies before. When I said I wasn’t happy, instead of handling it professionally, the groomer yelled to his coworker, “She said the face isn’t how she wanted it.” There was no apology, no effort to fix it, and no concern at all from the other groomer. Afterward, I called the company and spoke with Daniela. She said she would speak with the manager and call me back. When she did, I was told the only “solution” was $20 off a future grooming—which I will never use. I made it clear I would not be returning and asked if anything could be done about the $100 I had just paid for a service I did not ask for and was not satisfied with. I was told that was the only option. When I asked to speak with the manager directly, I was told—and I quote—“the manager doesn’t speak with clients.” That response alone speaks volumes. A company that delivers poor service, offers minimal resolution, and then refuses to communicate directly with customers shows a complete lack of accountability. Avoid this business if you expect professionalism, communication, or quality care for your pet.
