Marcia Tyler
I'm very disappointed with Busken's! I currently live in Dallas and was bragging to my coworkers about the infamous Schnecken from Virginia Bakery. I assumed they were previously frozen because they were extremely dry! I ordered 2 and another cake with the Holiday bundle! All 3 were dry and the microwave was a little help except the ends, which the microwave couldn't soften them. If I'd known they'd arrive like this, I would have picked one up when I was home for Thanksgiving! My coworkers still thought it was good AFTER being the microwave for 20 seconds. The other items were fresh and enjoyable but the Schneckens weren't! Consider shipping them frozen. ***UPDATE*** I emailed Busken's and was contacted by Dan. He explained what happened and replaced the bad Schneckens! When I received the replacements, I couldn't wait to warm up a slice and it was just like I remembered! Thank you Dan for the explanation and the quick resolution. I knew Busken's cared about their customers and products!






