Vee James
Disappointing experience with faulty arcade, bowling lanes and high prices. We visited on a Saturday night and waited about an hour. While we waited, we checked out the arcade, but most machines were broken or unreliable with missing balls. We had a group of six. Our lane had technical difficulty eventually moved to another lane. Sadly, we never got a proper end result. No one won. The total cost was 92 which included shoe rental for 90 min. bar charge $ 35 for a bucket of seltzer beer. Food: The food was good but expensive. Crowd: Very busy with long lines Staffing: Only one person working Transparency: Price board was blank Key issues: Faulty machines and inconsistent outcomes. High prices with unclear pricing information for the bar service. Cocktail drinks were $15. Slow service due to understaffing. Poor follow-up (left messages for the manager, no call back). Verdict: Not worth it. I would have preferred the movies for a guaranteed end result. Suggestions for the business: Repair and maintain arcade machines to ensure a fair, functional experience. Keep pricing boards up-to-date and transparent. Increase staffing during peak hours. Acknowledge customer messages and respond promptly. Would I return? Probably not unless these issues are addressed.
