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Caliber Collision
Caliber Collision: Friendly service, clear updates, dependable auto repairs.
4.2
Auto Repair
$$$
Caliber Collision: Friendly service, clear updates, dependable auto repairs.
Caliber Collision in Portland is a car repair facility located at 34 NE Grand Ave. Reviews highlight friendly staff, proactive communication, and repairs that restore vehicles to pre-accident condition. The shop coordinates rental cars and insurance and has completed some repairs earlier than expected, though one review notes concerns about follow-up after service.
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Comprehensive collision repair services to restore your vehicle's appearance and safety.
Help navigating insurance processes and coordinating with providers for seamless repairs.
Assistance with rental car arrangements while your vehicle is being repaired.
Interior and exterior cleaning services post-repair to return your car in pristine condition.
Thorough inspections and estimates to provide accurate repair plans and timelines.
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Overall rating
Greg Yayoshi
The repairs were completed. Not the problem. Heat/AC needed to be fixed, gave me a rental, fixed in 2 days. I can live with that. Money and phone were taken from my car. BIG PROBLEM. I was told by the GM he would look into the situation, and give me a call after a week. I gave multiple weeks and nothing. It was not an amount of money that would make or break my living, but it was money nonetheless and an older phone that still did work (used as a back up). I did not entirely expect anything to be returned but when promised a phone call from the GM is not done, that is the second reason why I would only go back if I have to, and that's because of the warranty from the establishment. (even though after writing this I'm sure it will be seen and they would react accordingly) ***I dont know how this review got posted on a different location let alone a different state. This is supposed to be for a Signal Hill,CA
Brian Garrison
My car was recently damaged by another driver and needed some repairs. Caliber was perfect - they helped navigate the process of working with the other driver's insurance, getting and returning a rental car while mine was fixed, and the quality of their work was perfect. While I don't look forward to needing a body shop in the future, if/when I do, I'll be coming back here!
Eric Gordon
Caliber was very professional and thorough with the repairs to my car! Jessie Perez was my service advisor who kept me well informed through the whole process! They were even able to complete the repairs earlier than originally estimated which was a huge surprise and got me back into my car much sooner! Top notch service!
Anna Church
We brought our car here after it had been hit and they did a fantastic job on it. Reasonable pricing for labor and parts, the service was friendly, and they were great at communication. I hope we don’t have to have body work again but if we do we’ll use this place. Highly recommend!
Ja'Nelle Samuels
I took my vehicle to Caliber Collision for repairs after an accident. All of the staff were nice and friendly. A staff walked me from Caliber to Enterprise, about a block away, to pick up the rental car. He asked if he could carry something for me and he ended up carrying my purse as I had a lot of pain. It was such a kind gesture. Caliber was very communicative and kept me updated every step of the way. They kept in touch mainly via text and then gave me a phone call when my vehicle was ready (a week later). They cleaned my vehicle a bit, both inside and out. Caliber did a great job of fixing the damage to my vehicle. I can’t even tell I was in a car accident. I hope I don’t ever need Caliber again, but should I, I will return to them.
