CG
Carpet Giant
Transforming homes with expert flooring solutions and exceptional service in Houston.
5(5 reviews)
retail-store
$$
Transforming homes with expert flooring solutions and exceptional service in Houston.
Carpet Giant is a premier flooring and home improvement store in Houston, TX, specializing in a wide selection of carpets, hardwood, and other flooring options. With a 4.6/5 rating from hundreds of satisfied customers, we pride ourselves on personalized service, from expert consultations with staff like Natalie and Manny to meticulous installations by professional teams. Whether you're updating a single room or your entire home, we make the process effortless with prompt appointments, sample deliveries, and fast, clean installations. Trust us to bring quality, style, and durability to your space with a commitment that goes beyond the sale.
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Personalized in-store or at-home consultations to help you choose from a vast selection of carpets, hardwood, and other flooring materials.
Expert installation services by meticulous teams who ensure precise fitting and thorough cleanup, with options for quick turnaround.
Convenient at-home sample drop-offs to help you visualize flooring choices in your space before making a decision.
Wide range of high-quality carpets in various styles and colors, tailored to meet residential and commercial needs.
Premium hardwood flooring options installed by skilled professionals for a durable and elegant finish.
Ongoing support from friendly staff to guide you through the process, from selection to post-installation follow-up.
Overall, my experience with Carpet Giant was really good! The salesman, Manny, took care of sourcing the carpet, and the installers (Frank and team) were timely, friendly, and fast, and did an AWESOME job with the installation! Similar to another reviewer, I would say that comunication needed just a little work, but I am very pleased with the end result. Carpet Giant lived up to the hype!
We contacted Carpet Giant on a Sunday after we purchased new furniture that was delivering in 6 days. Julie contacted me immediately and setup an appointment for Monday. After consultation, we were able to have new flooring installed on Tuesday. Wonderful customer service and installation.
Our experience with Carpet Giant was great. The salesman took good care of our needs and the installers did a great job with the installation. Comunication needs a little work but we are happy with the end result.
Had a wonderful experience from showroom through install (both carpet and hardwood). Robert was helpful with selections and keeping us updated along the way. Also the hardwood installation team (Johnny and Mario) were very professional and did an excellent job (happy we chose Carpet Giant).
Ax exceptional experience. After a floor nightmare, we were referred to Carpet Giant by a few individuals. We were promptly greeted by Natalie who made this process effortless. We were overwhelmed with all the choices and she helped narrow a few down and came out to the house a few days later. Not 100% convinced of the samples I chose, she called and got several more samples and came back out to the house and dropped more samples off. We were never felt pressured to “hurry up and make a decision”. Once we did finally decide, installers were at our house within 4 days to start. The installers were very meticulous and cleaned up at the end of each day. We are thrilled with our new floor and would not hesitate to recommend Carpet Giant to anyone. Go see Natalie and the staff there-you will not be disappointed. (Photos were before quarter round placed)
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