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Madison Reeb Hoylevia Google

2 months ago

I am beyond impressed with the service provided at Central Auto Body Rebuilders! My car was hit by someone while parked in a lot, it looks brand spanking new now! My car was in the shop for exactly 10 days as promised, and it was absolutely spotless both inside and out when I received it! My expectations have been far surpassed, I recommend Central Auto Body Rebuilders to anyone and everyone! ⭐⭐⭐⭐⭐

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Ashley Marie Andersonvia Google

2 months ago

⭐️⭐️⭐️⭐️⭐️ If trust still has a hometown address, it’s Central Auto Rebuilders Inc. in Maplewood, MO. From start to finish, they were incredibly transparent about every single thing they worked on—no mystery repairs, no vague explanations, no crossed fingers. Just honest work, clearly explained, the old-fashioned way it should be done. What really set them apart were the weekly checkpoint calls. Like clockwork, they kept me updated on the progress of my car, so I was never left wondering where things stood. Any time I had a question (and I had plenty), they answered it patiently and thoroughly, making sure I walked away actually understanding what was happening—not just nodding along. And let’s talk about the result: my car looked amazing. Honestly? It almost looked better than when I first bought it. That kind of craftsmanship doesn’t happen by accident. I can’t thank this company—and Rob especially—enough for their excellent service, professionalism, and care. I will absolutely continue to use Central Auto Rebuilders for any and all future repairs. They’ve earned my trust for life.

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Edward Sevallevia Google

4 months ago

They didn’t look at their work. Clearly the underlining light of the left driver side light is not on, I will be contacting USSA & the auto shop to get it fixed

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A.J.via Google

5 months ago

Very nice team and excellent customer service. However, not an affordable option for many drivers. I have a dented, partially separated bumper underneath the headlight which had a shattered lens. I was hoping they would offer to repair the bumper but instead, they wanted replace the entire thing. Which, would boost my total to more than $2650 and take up to 3 weeks to finish. Nice people, but I wish they'd offer to actually fix auto parts instead of just replacing everything. Another place quoted me $1500 to repair the bumper and the headlight.

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Cutie Buuvia Google

7 months ago

I have waited about 3 months to post my review of the services I received from Central Auto Body. My car was handed over 3/24 I was told that my car would be completed in about 2 weeks but ultimately received it back on 4/24. During this time, I was calling the office multiple times across the weeks asking for an update due to the promised finished timelines from the staff. Almost every time it kept getting pushed back, one moment it was at this percentage complete another was that the work hasn’t even been started yet. I wouldn’t have had an issue with the duration if they were realistic about the timeline. I was optimistic at first that it would be finished in the 2-weeks as my rental reimbursement funds from my insurance company would be enough for two weeks. Time kept ticking and I got concerned that I would have to come out of pocket for an extended rental. Fast forward, after an additional 2 weeks I can pick up my car, I get back home and I see scratches on parts of the vehicles that weren’t apart of the hail damage. (Almost as if it was dragged on the ground :) ) The seal on one of my head lights were smashed under the lamp. My car had to go back for repair for an additional two days and even still where they made the repair the paint is still missing. Since then, I’ve found other odd things like the plastic backend of the roof lip is not as secure as the other side and weird marks on my roof rails. I don’t have the energy to bring my car back and not knowing when I would get it back. On the many trips to the office, I ran into other individuals who were also bringing their cars back for repairs after they were originally fixed. Some of them on their 3rd or 4th round. The pictures they gave of my car pre PDR did not show the preexisting damage. Pros: They did offer a 10% discount for the total cost of my service. They offered me a ride back home after every time I had to drop my car off. This is a plus for sure and shows good customer service. The staff appeared nice, but I felt gaslighted when I reported the additional problems that weren’t there previously. Cons: It took too long in my opinion, and I did not like that the date kept getting moved. The 10% I saved went towards car transportation expenses. I did not like that my car had additional issues that were not present when I dropped it off. Would I recommend them, no. Will I go back, no. I don’t know if they will treat my car well and I didn’t like the staff member with the blonde short cut, he gaslit me about these scratches telling me these marks were from a soft, bristled brush. My car was not perfect, but it is not in the same state it was before it was dissembled. Lastly, my husband also got his car repaired here for hail damages and he also has a loose panel on the left back end of his camaro that is NOT secure, but the right side is fine. Mind you these are pieces that did not have any hail damage work done to them. I've attached two videos of both of our cars with the same goofy attachment issue. During our many times at the office we separately ran into different customers who've had to take their car back multiple times btw. 2 stars since the hail damage is repaired.